View Full Version : error game, will not start.

06-06-2015, 13:12
hello guys, I early part of the game the home screen and then back to the desktop and tells me BDBGfatal error and unhandled exception error, why?

Roger Prynne
06-06-2015, 13:14
What are your PC specs and settings in-game?

Please zip/rar and attach the latest debug session (if there is one) to a post from Documents\Project CARS\dbgSession

06-06-2015, 13:20
the menu of the game does not get out first, my settings are these:
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150128-1513)
Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
Memory: 8192MB RAM
DirectX Version: DirectX 11

06-06-2015, 13:24

06-06-2015, 13:35

Morgan Henstridge
06-06-2015, 13:47
Hi tosco92, I would try the "Verify Integrity of Game Cache" in Steam, just to make sure nothing has been corrupted.

06-06-2015, 13:56
how you do?

Roger Prynne
06-06-2015, 13:57

06-06-2015, 14:09
Done and all files have been validated

however, it should not be the same

Roger Prynne
06-06-2015, 14:22
Have you got steam overlay on and do you use Raptr?

06-06-2015, 14:28
Which is?
however do not use these programs

06-06-2015, 15:33
not use any program, it makes me only those errors

Roger Prynne
06-06-2015, 15:43
Try this, but you will have to start over again.

Wherever Steam is installed\Steam\userdata\<your Steam ID>\234630\local\project cars\profiles\default.sav

Delete this file 'default.sav'

06-06-2015, 15:58
I do not have anything in there, I still enjoy it

Roger Prynne
06-06-2015, 16:00
So you have never started the game at all?

What do you mean by "I still enjoy it"

Roger Prynne
06-06-2015, 16:07
Have you got this unticked?


06-06-2015, 16:15
I have not played yet, so I have no files in that folder the

06-06-2015, 16:17
However the steam overlay I activated but does not change anything

06-06-2015, 16:18
I can show you what happens to me with teamviewer?

Mad Al
06-06-2015, 16:30
What GPU have you got, as you never even mentioned it ?

And what is the exception error

Roger Prynne
06-06-2015, 17:29
^^^ Ah yeah good point.

Also what have you got plugged into the computer, like USB stuff.
What wheel do you use.

Morgan Henstridge
06-06-2015, 22:32
Check the windows Event Viewer to see if anything is logged under System or Application logs at the time of the crash??
This will let you know if there is any Windows or 3rd party issue that maybe forcing the game to crash.

This is found in Control Panel > Administrative Tools > Event Viewer, and then under "Windows Logs".

Also, can you verify that you are getting to the Main Menu screen, or is it crashing during the Splash Screens??

EDIT - Also, might be worth trying to launch the game with the "-dx9" startup option, just as something to try if this may be GPU related...

In Steam, right click on the game and select Properties > Set Launch Options. In the popup box, put "-dx9" (without the " ") and hit OK.

try and run the game again and let us know if this helps.