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Konan
26-09-2017, 13:54
Hi people,

I've just received word from SMS about the problems some of you are having regarding the Japanese DLC pack...
Please provide us with these details in this thread only:

-your name (or forum name)

-what version of Pcars2 do you have (platform,digital,...)

-what store did you buy it from...

-what exactly is the problem (no code,code not working,...)

I will collect this info and will forward it to SMS in due time...

This is only for those who preordered an eligable edition of the game BTW...

WMD2 members need to post at the WMD2 forum please

Thank you

Eligable games list:

241128



UPDATE: http://forum.projectcarsgame.com/showthread.php?52967-Missing-Japanese-pack&p=1419438&viewfull=1#post1419438

Bealdor
26-09-2017, 13:56
Stickied.

chris99
26-09-2017, 14:18
-chris99
-Digital download, PC Win 10, Steam
-Cdkeys.com
-No Japanese pack. Just the Motorsport pack so far.

lancashirelad
26-09-2017, 14:34
Darren Kelly
PS4 disc version.
Amazon UK
No code.

Dandanman94
26-09-2017, 14:45
Dandanman94
PS4, Disc Version
Simplygames.com
No Code

Pre ordered on 18/09/2017.

solocapers
26-09-2017, 14:48
solocapers
PS4 basic standard edition blue ray
Pre ordered from simplygames.com
Didnt get a code

Pre ordered around 1st of September.

mass control
26-09-2017, 15:27
-mass control

- ps4 on disc

- very

-no code

I Pre-ordered a month before released.

Codename6
26-09-2017, 16:32
ForumName: Codename6
Version: Digital/Steam
Store: CDKeys.com (Preordered August 21, 2017)
Problem: Didn't receive a Japanese Car Pack code

RacingAtHome
26-09-2017, 16:57
Jake Wilson/RacingAtHome
PS4 Standard Edition
ShopTo.net (Preordered July 16th 2017)
No code

Nestoche
26-09-2017, 17:20
-Nestoche
-Digital/Steam
-CDKeys.com Order No. 16592568192 Pre-Ordered on (7 September 2017 00:30:56 BST)
-no code

wabbit
26-09-2017, 20:05
wabbit
Digital/Steam
cdkeys.com
No code for the Japanese Pack

Minimitch
26-09-2017, 20:23
Minimitch
PS4 Disc copy
gameseek.co.uk
No pre-order code

moeppel
26-09-2017, 21:03
moeppel0815
Digital/Steam
cdkeys.com
No code for the Japanese Pack

maxx69
26-09-2017, 22:00
- Maxx69
-Disk /PS4
-Amazon UK (Preordered February 20, 2017)
- Didn't receive a Japanese Car Pack code

MrCrunk12
26-09-2017, 22:11
MrCrunk12
Digital/Steam
9/16/2017 invoice 2834310311394586266
No code received.

Benkid
27-09-2017, 00:57
Benkid
Xbox1 - Standard Edition Disk
ShopTo.net
No Japanese pre-order bonus.

I sent an email and Facebook message but didn't receive a reply so contacted ShopTo.net who told me there was no such thing as a pre-order bonus DLC so I just paid £3.99 for it in the Microsoft store. Starting to wish I waited now.

RacingAtHome
27-09-2017, 01:29
Benkid
Xbox1 - Standard Edition Disk
ShopTo.net
No Japanese pre-order bonus.

I sent an email and Facebook message but didn't receive a reply so contacted ShopTo.net who told me there was no such thing as a pre-order bonus DLC so I just paid £3.99 for it in the Microsoft store. Starting to wish I waited now.

I had exactly the same response from ShopTo. Haven't seen a way to buy it on PS Store.

Icecream-Inc
27-09-2017, 04:34
Japanese DLC pack...

- Icecream-Inc

-PS4 (physical)

-JBHIFI

-no code

senn
27-09-2017, 06:43
I had exactly the same response from ShopTo. Haven't seen a way to buy it on PS Store.

Not trying to hijack this thread but here it is on Playstation store https://store.playstation.com/#!/en-us/games/addons/project-cars-2-japanese-cars-pack/cid=UP0700-CUSA06569_00-PCARS2JAPANESE00

and Xboxone https://www.microsoft.com/en-au/store/p/project-cars-2-japanese-cars-bonus-pack/bxhwfdxkj80t

Sunday Racers
27-09-2017, 06:44
-Sunday Racers

-PS4 standard edition disk

-Amazon UK (Preordered 28th August)

-No code

M-PowerX
27-09-2017, 12:14
MpowerX
-Steam / Digital
-Kinguin / G2PLAY.NET
-No Code

Order placed 24/8/2017

10 October update:
I have the Japanese code, my fault.
Count me out.
Thanks

DaMoffman
27-09-2017, 14:02
DaMoffman
Disk /PS4
-Amazon UK February 20, 2017)
- Didn't receive a Japanese Car Pack code
Order date
21 Feb 2017

MuntzMental
27-09-2017, 15:02
Joe Strickland (MuntzMental)
Digital Download - PC - Steam
Green Man Gaming (pre-ordered) and redeemed on Steam before release - pre-load before release worked.
Japanese Car Pack not showing up in Steam dlc list, cars not available in game.

FriendCalledFive
27-09-2017, 16:30
FriendCalledFive
PC, Steam
cdkeys.com
Didn't get code

Rcd17
27-09-2017, 20:11
RCD17
PS4 disc
Amazon pre-order
No code for Japanese pack

geubes
27-09-2017, 20:59
geubes
Digital/Steam
CDKeys.com
No code
Order No. 14170748594 (18 September 2017 23:44:27 BST)

Meggido52
27-09-2017, 21:01
Meggido52
PS4 Digital
Amazon.com
No Code/Wasn't included in download

franc1s96
27-09-2017, 22:13
franc1s96
Xbox One disc format
Gameseek
No code received either through e-mail or in disc case

JJ Addison
27-09-2017, 23:38
JJ addison J Addison
Steam - Digital Deluxe
Plus Season Pass
No code?? That I know off

totti
28-09-2017, 01:45
totti
PC, Steam
cdkeys.com
Didn't get code

Lolcatzt
28-09-2017, 02:23
Version- digital
Store- play station store
Problem- even though the pack says its installed the cars simply won't show up

Lazy Takumi
28-09-2017, 03:31
-Lazy Takumi
-Digital/Steam
-CDKeys.com Order No. 51702820017 Pre-Ordered on (21 september 2017 02:37:38 BST)
-no code

Lord
28-09-2017, 07:00
ForumName: Lord
Version: 2x Retail (DVD)
Store: Alternate.de (Preordered August 10, 2017)
Problem: 2x no code

Jonathan Newsam
28-09-2017, 08:12
ForumName: stigbeater/Jonathan Newsam
Version: Digital/Steam
Store: CDKeys.com
order number/date order placed:11830528258 14/09/2017
Problem: Didn't receive a Japanese Car Pack code

Exoil
28-09-2017, 08:23
Exoil
Digital Deluxe Edition
PlayStation Store

It's installed, but the cars are not showing up anywhere

Nathan Bell
28-09-2017, 10:28
Hi guys, sorry that some of you are experiencing problems. The graphic below will show that the Japanese Car Pack was a Pre-Order Bonus for the Digital Editions and Boxed Limited/Collectors/Ultra Editions. There was no Pre-Order Bonus for the Boxed Standard Edition. Those of you who pre-ordered an eligible Edition of the game and are having problems, bare with us. We’ve made our publisher aware and will report back with a solution. Thank you for your patience. 

241123

Phrenesis2k
28-09-2017, 10:43
ForumName: Phrenesis2k
Version: Digital Deluxe Edition
Store: 2game.com
date order placed: 13 September 2017
Problem: Didn't receive a Japanese Car Pack code

MagusUK
28-09-2017, 11:11
- MagusUK
- PC Digital
- cdkeys.com Order #19636712389 pre-ordered 08/09/2017
- no Japanese Car Pack cars

jokerthis
28-09-2017, 11:25
-Jokerthis
-Digital/Steam
-CDKeys.com Order No. 15657148198 Pre-Ordered (18 September 2017 01:31:21 BST)
-no code

MadHaze
28-09-2017, 11:36
Madhaze_01 (steam ID)
MadHaze forum name.
Purchased Steam (PC) deluxe addition (pre order)
No code.

maxx69
28-09-2017, 12:30
Hi guys, sorry that some of you are experiencing problems. The graphic below will show that the Japanese Car Pack was a Pre-Order Bonus for the Digital Editions and Boxed Limited/Collectors/Ultra Editions. There was no Pre-Order Bonus for the Boxed Standard Edition. Those of you who pre-ordered an eligible Edition of the game and are having problems, bare with us. We’ve made our publisher aware and will report back with a solution. Thank you for your patience. 

241123

So to clarify , my PS4 standard edition , pre-ordered from Amazon doesn't entitle me to the pre-order bonus pack ?
It's only the digital version and non standard editions ?

Nathan Bell
28-09-2017, 12:35
So to clarify , my PS4 standard edition , pre-ordered from Amazon doesn't entitle me to the pre-order bonus pack ?
It's only the digital version and non standard editions ?

That is correct.

senna94f1
28-09-2017, 14:43
It gets worse,I preordered pc2 on ps4 and clearly states with Japan pack,so now after buying the preorder no Japan pack ,if that's the case then the advertising laws in uk have been broken,it gets better each day since arrival of my new game,nothing has been straight forward,and no updates yet on the ps4 ,hey hoe. Any preordered game comes with Japan pack ,I've just now look and it states or did as I've screen shot it from last week,Argos and tescos and Amazon,so are you saying all these major companies committed advertising fraud,I hardly think so, as I say some of the ps4 pc2 is brilliant and some of the game is broken , updates before my head explode lol

ChelseaOilman
28-09-2017, 14:44
That is correct.
Is this a UK thing not getting the Japanese Car Pack as a pre-order bonus? I'm in the US and pre-ordered the physical Xbox One Day One standard edition of the game from Amazon and it came with a code for the Japanese Car Pack in the case. Amazon in the US also shows the PS4 version of the game coming with it as well.

https://www.amazon.com/Project-CARS-2-Xbox-One/dp/B01N4WQG0L/ref=sr_1_1_twi_gam_2?s=videogames&ie=UTF8&qid=1506609005&sr=1-1&keywords=project%2Bcars%2B2&th=1

https://www.amazon.com/Project-CARS-2-PlayStation-4/dp/B01N6ZNSUQ/ref=sr_1_1?s=videogames&ie=UTF8&qid=1506609005&sr=1-1&keywords=project%2Bcars%2B2&th=1

Seems like it's still available even though it's obviously not a pre-order now.

Siberian Tiger
28-09-2017, 14:47
Is this a UK thing not getting the Japanese Car Pack as a pre-order bonus? I'm in the US and pre-ordered the physical Xbox One Day One standard edition of the game from Amazon and it came with a code for the Japanese Car Pack in the case. Amazon in the US also shows the PS4 version of the game coming with it as well.

https://www.amazon.com/Project-CARS-2-Xbox-One/dp/B01N4WQG0L/ref=sr_1_1_twi_gam_2?s=videogames&ie=UTF8&qid=1506609005&sr=1-1&keywords=project%2Bcars%2B2&th=1

https://www.amazon.com/Project-CARS-2-PlayStation-4/dp/B01N6ZNSUQ/ref=sr_1_1?s=videogames&ie=UTF8&qid=1506609005&sr=1-1&keywords=project%2Bcars%2B2&th=1

Seems like it's still available even though it's obviously not a pre-order now.

See above on the Graphic Nathan Bell has posted... Amazon seems to have US Only "Day one Edition"

senna94f1
28-09-2017, 14:50
Argos and tescos advertising Japan pack in preorder for ps4 pc2 game ,so clearly someone's wrong lol

Konan
28-09-2017, 14:56
Digital edition only...physical standard edition does NOT get the pack...

senna94f1
29-09-2017, 02:40
I understand but at no point did it say not the disc version because I simply would have preordered it off psn instead of preordered from Argos or tescos lol, the price difference was only £3.99p , so that does annoy me ,I wish it would clearly stated that ,I bet it's in the very small print somewhere.

TcbSoCal
29-09-2017, 02:54
TcbSoCal
Digital download on Steam
pre-order on cdkeys.com
missing code for Japanese Car Pack

Konan
29-09-2017, 05:57
I understand but at no point did it say not the disc version because I simply would have preordered it off psn instead of preordered from Argos or tescos lol, the price difference was only £3.99p , so that does annoy me ,I wish it would clearly stated that ,I bet it's in the very small print somewhere.

It is clearly stated on the Pcars website (as the screenshot shows)
FWIW i think the £3.99 will get you the pack anyway...:cool:

mkstatto
29-09-2017, 07:59
Mkstatto
standard Xbox one boxed version
Shopto.net
No code

cmch15
29-09-2017, 11:34
I understand but at no point did it say not the disc version because I simply would have preordered it off psn instead of preordered from Argos or tescos lol, the price difference was only £3.99p , so that does annoy me ,I wish it would clearly stated that ,I bet it's in the very small print somewhere.

The screen shot doesn't show it, but you had to preorder the Limited Edition from Game (UK) to get the Japan pack. Or I think Deluxe (Edit: standard) download IIRC.

Konan
29-09-2017, 11:37
Digital edition only...physical standard edition does NOT get the pack...

This ^

cmch15
29-09-2017, 11:39
This ^

Yep, that's why I ordered the Limited Ed from Game. :-)

Minimitch
01-10-2017, 18:13
Seeing as it appears it's just tough for those of us who didn't buy it from Game in the UK, is the pack going to be released on the European Playstation store like it is on the American one?

Konan
01-10-2017, 19:00
It should yes...

SIR_Driftalot
02-10-2017, 02:17
Seeing as it appears it's just tough for those of us who didn't buy it from Game in the UK, is the pack going to be released on the European Playstation store like it is on the American one?

Will it be released on the Australian PS store also? Will it be part of the Season pass also as I have already purchased that?

Konan
02-10-2017, 02:45
Japanese pack is not part of the season pass but will be purchasable seperately...

Shuwie299
02-10-2017, 07:10
Shuwie299
PS4 preordered digital deluxe edition
No Japanese car pack

Konan
02-10-2017, 07:59
Shuwie299
PS4 preordered digital deluxe edition
No Japanese car pack


Where did you preorder it?

hitmanvega
02-10-2017, 09:23
Japanese pack is not part of the season pass but will be purchasable seperately...
Thought u get the Japanese pack with season pass....:confused: ....Anyway , anyone know when season pass will be available (as in content)...?

Konan
02-10-2017, 09:26
Thought u get the Japanese pack with season pass....:confused: ....Anyway , anyone know when season pass will be available (as in content)...?

you get the motorsports pack with the season pass...
I don't know when it will be available though...

hitmanvega
02-10-2017, 09:39
Thank u for clarifying.

apey75
02-10-2017, 12:59
-apey75
-Project Cars 2 Deluxe Edition, Digital download, PC Win 10, Steam
-Cdkeys.com
-No Japanese pack. Just the Motorsport pack so far.

Duke999R
03-10-2017, 02:16
Duke999R
PS4 Physical Limited Edition.
EB Games Australia (Pre-ordered)
Entered the supplied code, got Season Pass and Motorsport Pack, no Japanese Pack.

Cheers.

Ashleyqprw12
03-10-2017, 10:25
Ashleyqprw12
PS4 disc pre ordered amazon
No code supplied

schmeedy
03-10-2017, 12:34
schmeedy01 psn username
PS4 physical disc copy standard Jb hiFi Australia. Pre ordered on 04 sept.
No code supplied.

Out of interest where will we enter code when supplied.

Konan
03-10-2017, 12:42
Standard edition (physical copy) doesn't get a Japanese Pack...

hkraft300
03-10-2017, 14:35
... the season pass...

Is available on PSN. I buys it yesterday.


...

Out of interest where will we enter code when supplied.

There's a Redeem code option down the bottom of the left side menu in the PSN store.
Enter code. Download and enjoy :)

Amacanan
04-10-2017, 00:43
Amacanan
PSN Store
PS4 Digital Deluxe Edition
No japanese car pack

Konan
04-10-2017, 07:30
Amacanan
PSN Store
PS4 Digital Deluxe Edition
No japanese car pack

Just a thaught,have you checked the PSN store for the pack?
Because sometimes when you get a preorder bonus with a game you just have to download it as it says "purchased"
Go to the app of the game,scroll down and click on addons....this will directly bring you to the store...

hurry
04-10-2017, 10:05
Forum Name: hurry
Version: PS4 psychical game
Store: Amazon market place BO6W9JBQVL
Problem: Didn't receive a Japanese Car Pack code after Pre-ordering the game.

Amacanan
04-10-2017, 10:58
I don't find the japanese pack in the PSN store, just the different versions of the game and the sesson pass

Minimitch
05-10-2017, 02:56
I don't find the japanese pack in the PSN store, just the different versions of the game and the sesson pass

It's not out everywhere yet, just in America. The rest of us just have to be patient

Amacanan
05-10-2017, 07:03
It's not out everywhere yet, just in America. The rest of us just have to be patient
Ok, thanks

NateDawg
05-10-2017, 23:54
Forum Name: NateDawg
Version: PS4 digital deluxe version
Store: PS Store
Problem: Didn't receive a Japanese Car Pack but did receive the motorsport pack automatically upon purchase

With you on this one... No option in the store for the Japanese pack, just the 2 versions and season pass... I am Au/EU Store

Blaze1985
06-10-2017, 01:12
-Blaze1985
-Digital/Steam
-G2A.com
-No Code for the Japanesepack :(

Pls help me

JuhoN
06-10-2017, 09:02
-JuhoN
-Digital/Steam
-kinquin.net (Seller Name GameFactory)
-Didn't receive a Japanese Car Pack code with pre-order steam key

Phaze11111
06-10-2017, 13:06
Phaze11111
Digital via Steam
Purchased on steam
Didn't receive a Japanese Car Pack code with pre-order steam key

GBO Possum
06-10-2017, 15:13
GBO Possum

PS4 disk version

Amazon USA

The code was there, but it didn't deliver the 1990 Nissan GTR (the other three cars arrived OK)

Ossnott
06-10-2017, 21:27
Have a question:
I just found out by watching a youtube video that I missed out on a Nissan in Group A, the Skyline GT-R and one in Group 5, the 280-ZX IMSA GTX for not preordering.. :miserable:
Those are my two favorite Car classes!!... . :upset:
I have the Deluxe Edition from steam and thought that would give all the bonuses.

Is there somhow a way to buy this preorder bonus DLC, or will there be a way in the future??

Konan
06-10-2017, 21:45
Have a question:
I just found out by watching a youtube video that I missed out on a Nissan in Group A, the Skyline GT-R and one in Group 5, the 280-ZX IMSA GTX for not preordering.. :miserable:
Those are my two favorite Car classes!!... . :upset:
I have the Deluxe Edition from steam and thought that would give all the bonuses.

Is there somhow a way to buy this preorder bonus DLC, or will there be a way in the future??

You get the Japanese pack with the deluxe edition only if you preordered...the pack will be available for purchase later though...

Ossnott
06-10-2017, 21:53
You get the Japanese pack with the deluxe edition only if you preordered...the pack will be available for purchase later though...
Okay thanks!
You wouldn't know roughly when it can be bought?

Konan
06-10-2017, 21:54
No sorry...

Benkid
06-10-2017, 23:21
Okay thanks!
You wouldn't know roughly when it can be bought?

Oddly it's already available on console. I already purchased it for £3.99.

Ossnott
07-10-2017, 04:28
Oddly it's already available on console. I already purchased it for £3.99.
Thanks for the info, hopefully I don't need to wait all too long then.

senna94f1
07-10-2017, 04:49
Preordered Argos,
Disc version ,
I have code but it says code is valid but can't use it because of error,
Or did it say it has already been used .
I will check error code but code is valid but won't let me use it .
Japan pack

senna94f1
07-10-2017, 05:10
Oddly it's already available on console. I already purchased it for £3.99.

Just now checked and not available on uk psn store
Only thing that is available is season pass,

Konan
07-10-2017, 05:17
You'll probably have to wait until it is available before using the code...

vassalfada
07-10-2017, 06:43
The main issue is that every single person who bought the Deluxe without pre-order (like me) understood that the Japanese car pack was included, and this because of the misleading advertisement on the Steam store.

Therefore, I think a clarification or at least an explanation from Steam about this would be the minimum (but they just send you back to the developer), especially when the official word from developers is mismatching with the initial Steam advertisement.

It's clear than something wrong happened in the communication, shit happens and we can understand, but now this requires some action from either Steam or publisher/developer.

This situation lasted for 2 weeks already, which is more than enough to fix this kind of issue, so what is happening exactly?

Jonathan Newsam
07-10-2017, 08:39
yes it would be nice to get some sort of update on this matter.

Konan
07-10-2017, 09:01
There will be...don't forget it wasn't SMS who decided which edition gets what...BN did the advertising.
So now all these people who didn't get the pack (or claim to have a right to have it) come to the SMS forum while "the culprit" is actually BN...
This issue therefore has to be discussed between the two parties...until a solution has been reached.
Before that moment comes there is not much information to give really...

But in saying that...the screenshot Nathan Bell provided (the one in the OP) is the one and only official list of games that come with the pack...so i don't know where some retailers got their info because it is clearly stated which versions get it and which not...

charliev69
07-10-2017, 19:51
As a WMD Gold Member , I have the Deluxe edition which gives me the Season Pass and Bonus , but I have no Jap Car pack cars !
Is this correct ? .... is so , then when will the car pack be available ?

:)

MerlinC
07-10-2017, 20:24
I did get a key for the Japanese Pack together with the shipped DVD.

Unclear to me is what is included in the Japanese Pack. Can someone tell me what I did get?

P.S.: How long is the season pack DLC valid? So far are no other DLCs available right?

Konan
07-10-2017, 20:32
As a WMD Gold Member , I have the Deluxe edition which gives me the Season Pass and Bonus , but I have no Jap Car pack cars !
Is this correct ? .... is so , then when will the car pack be available ?

:)

As a WMD2 member you need to post this at the WMD forum...

Konan
07-10-2017, 20:37
I did get a key for the Japanese Pack together with the shipped DVD.

Unclear to me is what is included in the Japanese Pack. Can someone tell me what I did get?

P.S.: How long is the season pack DLC valid? So far are no other DLCs available right?



Japan is home to a rich and successful motorsports history, with manufacturers competing in both domestic and international racing events. The Japanese Cars Pack will enable players to feel the power and agility of Nissan’s infamous Group A R32 Skyline GT-R (Godzilla), and the classic 280ZX GTX race car. From the Honda side, the legendary Civic Type R (Euro-spec) and their 2&4 Concept Car, featuring a 13,000rpm redline, make their way into the Project CARS 2 paddock.

The season pass content is yet to be revealed and indeed no DLC from it has been released yet

2k10gt
08-10-2017, 04:56
Another moderator just made me aware of this ... thanks for creating a thread for this, I appreciate it. Here's my info to add to your list:

Forum Name: 2k10gt

Product Purchased: Project Cars 2 Deluxe Edition for PS4 (digital download, US)

Retailer Purchased From: Amazon.com (US) on Sept. 19, 2017, have a receipt of course.

Problem: Amazon provided one redemption code; when entered in the Playstation Store, it gave me the full PS4 game and the Season Pass, as expected. However, it did NOT give me the pre-order Japanese Car Pack (the PS Store indicates that I'd still have to pay another $4.95 to get that), even though I pre-ordered. I have no idea if that single redemption code should have gotten me the Japanese Car Pack, or if a second redemption code was supposed to be provided. All I can tell you is that I got one code, and that it didn't give me the pre-order DLC.

I contacted Sony, who asked me to renew my licenses and rebuild my PS4 database. Neither worked, I still don't have the pre-order DLC. They said that's all they can do, and directed me to contact the game developer. Amazon seems to have no real support for dealing with redemption issues on digital games, so I haven't talked to anyone there yet.

Bandai has a support email listed on their U.S. contact page, I can reach out via that channel, but I'm in no hurry if it makes more sense to just see what happens after you share this with SMS and BN.

Thanks again,
Chris

TcbSoCal
08-10-2017, 07:01
There will be...don't forget it wasn't SMS who decided which edition gets what...BN did the advertising.
So now all these people who didn't get the pack (or claim to have a right to have it) come to the SMS forum while "the culprit" is actually BN...
This issue therefore has to be discussed between the two parties...until a solution has been reached.
Before that moment comes there is not much information to give really...

But in saying that...the screenshot Nathan Bell provided (the one in the OP) is the one and only official list of games that come with the pack...so i don't know where some retailers got their info because it is clearly stated which versions get it and which not...

Hi Konan,

Has there been any update on your collection and submittals? Any guess of when we can get the codes for the Japan Car Pack? Thanks for all your help btw.

Konan
08-10-2017, 07:06
I've been told that an announcement will be made SMSoon...

Bob33
10-10-2017, 06:28
Bob33
Ps4 limited edition hard copy
Eb games australia
Have motorsport addon no jap addon.

And whats strange i got the season pass and acording to the post with the eligibility that is not included with the limited edition copy.

SpeedKing
13-10-2017, 11:29
-SpeedKing (forum name)

-PC, Standard Edition, Digital, pre-ordered (purchased on 19th September)

-cdkeys.com

-no code for Japanese Bonus Pack

Djinn
13-10-2017, 11:52
-cdkeys.com

You should complain to them. :rolleyes:

Bob33
14-10-2017, 03:21
I have gone back to the retailer and they have said nothing they can do. The code inside the steel case says its is for jap car pack..yet all i got was motorsport pack.

Konan
14-10-2017, 11:28
I have gone back to the retailer and they have said nothing they can do. The code inside the steel case says its is for jap car pack..yet all i got was motorsport pack.

The matter is still under investigation and as soon as a solution has been found an official announcement will be made...
I know it's a small comfort but i suggest you guys have fun with the (many) other cars in the meantime...

DarkStryder360
15-10-2017, 08:40
So my friend bought the Deluxe off of Kinguin, I bought the standard edition.

We did this a week after launch, but he received a key for the Japanese pack, even though up top it says its only available as Pre Order offer.

Anyone explain that?

Konan
15-10-2017, 08:55
The Deluxe edition (AFAIK) is the same as the LTD edition and gets the pack...standard edition doesn't

DarkStryder360
15-10-2017, 17:28
The Deluxe edition (AFAIK) is the same as the LTD edition and gets the pack...standard edition doesn't

But the diagram says otherwise.

R32
15-10-2017, 18:39
- r34hayden (my PS4 username)

- purchased pre-order via EBGames Australia (biggest game shop in Australia)

- Playstation 4

- received and entered my Japanese DLC pack and received every car except the R32 GTR (main car I wanted)

Konan
15-10-2017, 18:47
So my friend bought the Deluxe off of Kinguin, I bought the standard edition.

We did this a week after launch, but he received a key for the Japanese pack, even though up top it says its only available as Pre Order offer.

Anyone explain that?

Hard copy or digital?
Digital standard an Deluxe edition(only preorder) gets the pack...hard copy standard doesn't

ortazel
15-10-2017, 20:08
The Deluxe edition (AFAIK) is the same as the LTD edition and gets the pack...standard edition doesn't

Interested about this too-

-Ortazel (forum name)

-PC, Digital Deluxe Edition

-Bought through Steam

-Received Motorsport Pack cars, but not Japanese Car Pack cars

Thanks in advance

Rex191191
15-10-2017, 23:04
-Rex191191

-PC Project cars 2 with Season Pass and Season Pass Bonus (Purchased and downloaded on 22/09/2017)

-Steam

-Japaneese car pack not installed. Motorsport Pack installed correctly

Bob33
16-10-2017, 01:45
- r34hayden (my PS4 username)

- purchased pre-order via EBGames Australia (biggest game shop in Australia)

- Playstation 4

- received and entered my Japanese DLC pack and received every car except the R32 GTR (main car I wanted)

Only reason i pre ordered was that car

Morgan Henstridge
16-10-2017, 01:55
Just out of curiosity, if you pre-order from a grey site like CD Keys.com etc, are you eligible for the Pre-order stuff??

I assumed they were just buying keys upon the games release, even though you have "pre-ordered" through them, it is not technically a pre-order.

Just curious...

CalzoCuz
16-10-2017, 02:45
Callum (CalzoCuz)
Digital, Deluxe Edition - Xbox One
Xbox Store
No Japanese Car pack....

SunnySunday
16-10-2017, 04:09
I also don't have a code or have this pack installed. I bought standard edition from steam(canada) but also got the season pass a day or two after. Not sure if japanese pack is supposed to be included.

sunnysunday
steam, pc
no code, not installed, motorsport pack is installed correctly

Konan
16-10-2017, 05:26
http://forum.projectcarsgame.com/attachment.php?attachmentid=241128&d=1506595699

Konan
16-10-2017, 05:28
So once more:

Digital: standard and deluxe version only get the pack when preordered...
Boxed edition: only get the pack from day one edition up (without preorder)...
So if you bought the digital edition AFTER release you don't get the pack...
If you bought the standard hard copy edition AFTER release the pack is not included...
Digital deluxe edition if not preordered only contains the season pass NOT the Japanese pack...

anlygi
16-10-2017, 06:00
The blurb on the PS store said you would get it up to the 22/09/2017. Dates on PS Store are always inclusive. If you bought on day one you should get it, that was my reasoning for just buying on release day.

Konan
16-10-2017, 06:10
The blurb on the PS store said you would get it up to the 22/09/2017. Dates on PS Store are always inclusive. If you bought on day one you should get it, that was my reasoning for just buying on release day.

That's quite possible if BN decided so...

TopBanter07
16-10-2017, 07:43
TopBanter07
Digital Xbox One
No Code
Microsoft Store

-Tyler Collins

OJDee
16-10-2017, 14:57
-OJDee

-PC Standard, pre-ordered 21st September

-Green Man Gaming

-No code received

AndyB16
17-10-2017, 21:54
AndyB16

PC digital deluxe edition, purchased 9/21

Steam

No code, not even showing as available dlc

DeathMetalRacer
21-10-2017, 03:15
DeathMetalRacer

Digital Pre-order bundle deluxe edition Sept. 9 (still have my email confirmation)

I had an issue with my game not working and contacted Microsoft support. They proceeded to tell me to uninstall and reinstall the game. Somehow in this process they revoked my license, refunded my money and I had to repurchase the game. Unfortunately they told me there is no way they could get the Japanese car pack reinstalled for me as its been removed from the store. Very disappointed. Hoping someone here can make things right.

Microsoft store Xbox One

Konan
21-10-2017, 04:21
DeathMetalRacer

Digital Pre-order bundle deluxe edition Sept. 9 (still have my email confirmation)

I had an issue with my game not working and contacted Microsoft support. They proceeded to tell me to uninstall and reinstall the game. Somehow in this process they revoked my license, refunded my money and I had to repurchase the game. Unfortunately they told me there is no way they could get the Japanese car pack reinstalled for me as its been removed from the store. Very disappointed. Hoping someone here can make things right.

Microsoft store Xbox One

I reported this unusual issue to SMS and will chime in as soon as i get an answer...

weerufus
22-10-2017, 08:06
Just realised I never had the Motorsports pack & Japanese pack which I should have got with the Xbox Digital download Deluxe edition.

There was nothing in-game where I could find anything to make a purchase, went to the store on Xbox, searched for Project Cars & just had to download the packs from there, zero hassle.

IEthanMeisterI
22-10-2017, 11:15
Ethan Stephenson
Xbox One physical Limited Edition
Pre ordered from Amazon UK
No code was in the box

Raklodder
22-10-2017, 22:23
Does this also include standard edition pre-orders made online?

Konan
23-10-2017, 04:13
Does this also include standard edition pre-orders made online?

Standard digital edition preorder:yes
Standard hard copy preorder:no

vassalfada
23-10-2017, 08:37
Sill no news from publisher? It's been a month already, it's not for the price of the pack, I'll gladly pay for it, but it's frustrating to see screenshots and videos of the cars that so few people can enjoy , and so many guys here still waiting for it...

Konan
23-10-2017, 11:56
Nothing yet...

Rickyk18
23-10-2017, 13:33
-Rickyk18

-Digital Deluxe PS4 Pre-Order

-PS4 Store

-Can't find the download

AndyB16
23-10-2017, 20:37
Sill no news from publisher? It's been a month already, it's not for the price of the pack, I'll gladly pay for it, but it's frustrating to see screenshots and videos of the cars that so few people can enjoy , and so many guys here still waiting for it...

Same here. I don't know for sure I technically pre ordered, since it was available to play when it was done despite it not being the release date yet. If I have to pay for the pack, so be it. I'd just like to be able to have it, this total lack of response from them is pretty disheartening.

Bob33
24-10-2017, 02:39
Altho i pre ordered, i will pay for the pack if i have to i just want the cars included.

Mav_Rick
25-10-2017, 13:39
So are we just compiling a list of folks that didnt get it? I got the deluxe pre-order with the season pass but have no clue how to get the Japanese Car Pack and am now worried I wont get any of the other DLC content. anyhoo....

- MavRick1911 (Steam Account)
- Deluxe Edition for PC
- Steam
- No DLC code

2pfspiff
25-10-2017, 15:42
-your name (Brian Batiato - 2pfspiff)

-what version of Pcars2 do you have (Xbox 1S/Day one edition/Box version)

-what store did you buy it from...(Gamestop)

-what exactly is the problem (No Code in case for Japanese car pack)

Pre-Ordered 6/30/2017

Rx4speed
28-10-2017, 11:09
-Rx4speed
-Digital download, PC Win 10, Steam
-Cdkeys.com
-No Japanese pack. Just the Motorsport pack so far.

YellowPinkie
28-10-2017, 15:56
ForumName: YellowPinkie
Version: PC Digital/Steam
Store: CDKeys.com (Preordered August 31, 2017)
Problem: Didn't receive a Japanese Car Pack code

Mahjik
29-10-2017, 04:19
So I doubt anything will happen,

All good things come in time..

LeMansIndy500
01-11-2017, 23:14
Gavin Mills/LeMansIndy500

PS4 Standard Version

Preordered from Amazon

No code, nor is it available on the PlayStation Store.

Can’t remember exactly when I preordered but it was months before release.

mass control
01-11-2017, 23:40
Should of had the Japanese Car Pack with any pre-order of the game that would of saved all this mess.

Konan
01-11-2017, 23:47
Should of had the Japanese Car Pack with any pre-order of the game that would of saved all this mess.

that was a BN decision...not SMS...

vassalfada
02-11-2017, 10:27
Nevermind who is responsible. Something needs to be done, period.

People here feel rightly scammed, that certainly deserves a quicker answer than the 6 weeks we already waited.

Now, SMS, BN and Steam are rejecting the responsibility on each other.

Such situations are certainly worrying for customers, especially for Deluxe buyers who pre-paid 4 DLC.
One would rightly wonder if we will actually get them when released or if developer, editor and distribution platform will argue about it again.

Roger Prynne
02-11-2017, 10:33
You'll get them for sure.

Mav_Rick
02-11-2017, 17:18
You'll get them for sure.

im cool with waiting on the cars. but if they screw us on the tracks, im gonna be HEATED

Konan
02-11-2017, 17:22
you'll get everything that you payed for....

Koboldx
03-11-2017, 04:17
-Koboldx

-PC Standard Digital Preorder

-www.cdkeys.com

-no code for Japanese Car Pack

Rudy_Dstroys
04-11-2017, 01:44
-Rudy_Dstroys
-Digital, USA, Deluxe Edition
-Gamersgate
-no code for Japanese pack or DLC available on steam

OddTimer
06-11-2017, 10:42
-Kk Rech
-Digital, Microsoft store on Xbox
-I bought the deluxe version. The game along with the Motosport pack downloaded fine, but the Japanese pack never popped up under downloads

Lolcatzt
06-11-2017, 22:30
Nevermind who is responsible. Something needs to be done, period.

People here feel rightly scammed, that certainly deserves a quicker answer than the 6 weeks we already waited.

Now, SMS, BN and Steam are rejecting the responsibility on each other.

Such situations are certainly worrying for customers, especially for Deluxe buyers who pre-paid 4 DLC.
One would rightly wonder if we will actually get them when released or if developer, editor and distribution platform will argue about it again.

I didn't buy the deluxe edition but I did get the Japanese car pack and it did install when I pre ordered it but none of the cars are showing up. I even updated the game but I didn't get the car pack

AqStCamus
06-11-2017, 23:16
-AqStCamus
-Digital Deluxe PS4 Pre-Order
-PS Store
-Can't find the download

Lolcatzt
07-11-2017, 01:00
Actually never mind. I see they removed what I looked forward too. The r32 in the Japanese car pack. Way to go you just had to do that. You had to remove the car I pre ordered the game for. All I wanted was that and you just got rid of it. Great job.
Also did I have to buy the 90 dollar version to get it? I don't understand because pre ordering the standard version was supposed to give it to me. Great job ruining someone's experience.

Bob33
07-11-2017, 02:40
Yup only reason i pre ordered the r32....game now sits in my shelf

vassalfada
07-11-2017, 05:33
Actually never mind. I see they removed what I looked forward too. The r32 in the Japanese car pack.

You mean in PS4 version?

The pack still includes the R32 on Xbox One, quite puzzling while PC owners are still waiting without any kind of explanation.....

Konan
07-11-2017, 06:18
Yup only reason i pre ordered the r32....game now sits in my shelf

244674

244675

If i'm not mistaken that's an R32 proudly sitting in my garage...

Konan
07-11-2017, 06:20
You mean in PS4 version?

The pack still includes the R32 on Xbox One, quite puzzling while PC owners are still waiting without any kind of explanation.....

I already gave an explanation though...something went wrong with the keys (at BN) and SMS is figuring out how to fix this...

Lolcatzt
07-11-2017, 20:25
You mean in PS4 version?

The pack still includes the R32 on Xbox One, quite puzzling while PC owners are still waiting without any kind of explanation.....

Yeah the ps4 version. It sucks that I never got it

Lolcatzt
07-11-2017, 20:27
244674

244675

If i'm not mistaken that's an R32 proudly sitting in my garage...

How did you get it? Did you just pre order like I did? I don't know what I did wrong while buying it or installing it

Konan
07-11-2017, 20:28
preordered and got the Japanese and Mosport pack codes...

didn't you get the code?

Lolcatzt
07-11-2017, 23:28
preordered and got the Japanese and Mosport pack codes...

didn't you get the code?

I didn't. I pre ordered it digitally and when I checked to see about the Japanese car pack on the ps4 store it said installed

Konan
07-11-2017, 23:48
Just leave the info we need (see OP) and we'll check...

Bealdor
08-11-2017, 05:55
I didn't. I pre ordered it digitally and when I checked to see about the Japanese car pack on the ps4 store it said installed

Did you try to restore your license already?

youstar12
08-11-2017, 07:00
I bought the season pass and got the one of the dlc packs but the Japanese pack has not shown up. I have an Xbox one original.

youstar12
08-11-2017, 07:01
My name is youstar12 thanks

Konan
08-11-2017, 07:02
Which edition did you buy? Did you preorder?

Ian Bell
09-11-2017, 22:56
Hi everyone.

We’ve received feedback on the Japanese Car Pack pre-order bonus, and we’ve noticed that, for a few of you, there seems to have been some misunderstanding about who was eligible to receive the pack. To clear this up quickly, please note that the free Japanese Car Pack pre-order bonus was available only if you met one (or all) of the following conditions:


You pre-ordered or purchased a boxed copy of the Limited Edition, Collectors' Edition, or Ultra Edition in any country.
You pre-ordered a downloadable copy of the Digital Deluxe Edition, or Digital Standard Edition, directly on PlayStation Network, Xbox Live, or Steam.
You pre-ordered a boxed copy of the Day One Edition (USA only).
You pre-ordered a boxed copy of the Deluxe Edition (Australia/New Zealand only).


If you pre-ordered a digital copy of the game on either Steam, PlayStation Network, or Xbox Live before September 22, and did not receive a Japanese Car Pack code, please contact Steam, Sony, or Microsoft for assistance.

Pease also note that you were not eligible for a free Japanese Car Pack if your purchase of the game was subject to any (or all) of the following conditions:


You bought digitally any edition of the game on, or after, September 22nd. (The Japanese Car Pack was a pre-order bonus—pre-orders ended at 11.59PM GMT on September 21st.)
You pre-ordered a Standard Edition boxed copy of the game on any platform. (Standard Edition boxed pre-orders did not feature the Japanese Car Pack as a pre-order bonus).
You bought a digital copy of the game on PC from any retailer other than Steam e.g., CD Keys, or Green Man Gaming. Please contact Bandai Namco Customers Services for support on this issue.


You can see Bandai Namco's full list of authorised digital PC retailers at the bottom of this post.*

We have also become aware that, for a few of you, cars that should have been included in your DLC pre-order packs were missing from the game. We’d like to apologise for this inconvenience, and also assure you that this was addressed as soon as were made aware of the issue. Any and all missing content will be available with the next free game update.

Thank you.

*Bandai Namco’s full list of authorised digital PC retailers:

EMEA
https://store.bandainamcoent.eu/fr/product/443208/project-cars-2-pc-download
www.gamesplanet.com
www.Gamersgate.com
www.humblebundle.com/store
www.bundlestars.com
www.indiegala.com
www.dlgamer.com
www.gamesrocket.com
www.2game.com

PL
www.muve.pl

TL
https://www.playstore.com

RU
https://shop.buka.ru
https://gamazavr.ru

Exoil
09-11-2017, 23:03
Hi everyone.

We’ve received feedback on the Japanese Car Pack pre-order bonus, and we’ve noticed that, for a few of you, there seems to have been some misunderstanding about who was eligible to receive the pack.


We have also become aware that, for a few of you, cars that should have been included in your DLC pre-order packs were missing from the game. We’d like to apologise for this inconvenience, and also assure you that this was addressed as soon as were made aware of the issue. Any and all missing content will be available with the next free game update.

Thank you.


Thanks for the update Ian!
My problem with the cars not showing up was fixed about a week or two after the launch.

MuntzMental
10-11-2017, 00:40
Hi everyone.

We’ve received feedback on the Japanese Car Pack pre-order bonus, and we’ve noticed that, for a few of you, there seems to have been some misunderstanding about who was eligible to receive the pack. To clear this up quickly, please note that the free Japanese Car Pack pre-order bonus was available only if you met one (or all) of the following conditions:

We have also become aware that, for a few of you, cars that should have been included in your DLC pre-order packs were missing from the game. We’d like to apologise for this inconvenience, and also assure you that this was addressed as soon as were made aware of the issue. Any and all missing content will be available with the next free game update.

Thank you.



Hi Ian,

Thanks for the update!

It is too bad that I missed out on this pack because I bought it at the wrong retailer. I'll try contact BN support as you suggested.

Failing that route, do you know when we will be able to purchase the Japanese Car Pack on Steam? It seems to be available for purchase for the consoles already.

Thanks

Joe

Joseph Barron
10-11-2017, 08:12
Hi Ian,

Thanks for the update!

It is too bad that I missed out on this pack because I bought it at the wrong retailer. I'll try contact BN support as you suggested.

Failing that route, do you know when we will be able to purchase the Japanese Car Pack on Steam? It seems to be available for purchase for the consoles already.

Thanks

Joe

It should be available separately on all territories and platforms before Christmas. We don't have an exact date from Bandai at the moment, but we're expecting to announce one in the next few weeks.

senna94f1
10-11-2017, 17:21
It should be available separately on all territories and platforms before Christmas. We don't have an exact date from Bandai at the moment, but we're expecting to announce one in the next few weeks.


This Christmas obviously,

If I buy season pass will this include the day one dlc whic includes the jag,

Please note I don't mind buying it again but op was right but that wrong as it shouldn't be dependent on we're we bought the preorder Pcars 2, I bought into and got a code but code just says invalid,
It was one of the reasons I paid in advance for preorder and have nothing to show,
So I might as well waited and bought game on release day ,

And please before anyone accuses me of pouring oil on fire it's no most certainly not ,I just want support and help from mods and patch and the above updates,no more or no less,

Many thanks mark

Konan
10-11-2017, 17:49
You say you received an invalid code?
Can you give your details again please?
Which version did you buy?
When and where did you buy it?

senna94f1
10-11-2017, 18:16
It came from Argos on a preorder

It was disc version,

When I contacted Argos they pull all the games off website for 2 days and said they were out of stock ,,

Then when games were back online at Argos 2 days later they weren't the preorder games ,,

Argos told me it shouldn't have came with code ,

All the phone calls and I think Twitter also ,I should have just simply went on the psn store and bought digital version, ,
And I did all that to save around £6 , but had I known what I let myself in for ,I gladly would have paid the pounds ,

Konan
10-11-2017, 18:26
That's really bad :(
The problem is that there is nothing much to be done about it...
As for your first question: the season pass comes with the Motorsport Pack (i don't know from memory which cars it contains)
Sorry i couldn't help you more mate...

TopAirspace
11-11-2017, 08:00
I also just installed my Japanese Car Pack today using the code on Xbox Live, it says the pack is correctly installed but the cars are not appearing ingame.

Xbox One X.

Konan
11-11-2017, 08:04
Any and all missing content will be available with the next free game update.

should be in with the next update i think

TopAirspace
11-11-2017, 08:06
should be in with the next update i think

Ahh yep, i Litteraly just went back through the thread and seen that :o

Konan
11-11-2017, 08:09
Hi everyone.

We’ve received feedback on the Japanese Car Pack pre-order bonus, and we’ve noticed that, for a few of you, there seems to have been some misunderstanding about who was eligible to receive the pack. To clear this up quickly, please note that the free Japanese Car Pack pre-order bonus was available only if you met one (or all) of the following conditions:


You pre-ordered or purchased a boxed copy of the Limited Edition, Collectors' Edition, or Ultra Edition in any country.
You pre-ordered a downloadable copy of the Digital Deluxe Edition, or Digital Standard Edition, directly on PlayStation Network, Xbox Live, or Steam.
You pre-ordered a boxed copy of the Day One Edition (USA only).
You pre-ordered a boxed copy of the Deluxe Edition (Australia/New Zealand only).


If you pre-ordered a digital copy of the game on either Steam, PlayStation Network, or Xbox Live before September 22, and did not receive a Japanese Car Pack code, please contact Steam, Sony, or Microsoft for assistance.

Pease also note that you were not eligible for a free Japanese Car Pack if your purchase of the game was subject to any (or all) of the following conditions:


You bought digitally any edition of the game on, or after, September 22nd. (The Japanese Car Pack was a pre-order bonus—pre-orders ended at 11.59PM GMT on September 21st.)
You pre-ordered a Standard Edition boxed copy of the game on any platform. (Standard Edition boxed pre-orders did not feature the Japanese Car Pack as a pre-order bonus).
You bought a digital copy of the game on PC from any retailer other than Steam e.g., CD Keys, or Green Man Gaming. Please contact Bandai Namco Customers Services for support on this issue.


You can see Bandai Namco's full list of authorised digital PC retailers at the bottom of this post.*

We have also become aware that, for a few of you, cars that should have been included in your DLC pre-order packs were missing from the game. We’d like to apologise for this inconvenience, and also assure you that this was addressed as soon as were made aware of the issue. Any and all missing content will be available with the next free game update.

Thank you.

*Bandai Namco’s full list of authorised digital PC retailers:

EMEA
https://store.bandainamcoent.eu/fr/product/443208/project-cars-2-pc-download
www.gamesplanet.com
www.Gamersgate.com
www.humblebundle.com/store
www.bundlestars.com
www.indiegala.com
www.dlgamer.com
www.gamesrocket.com
www.2game.com

PL
www.muve.pl

TL
https://www.playstore.com

RU
https://shop.buka.ru
https://gamazavr.ru

i'll try and re-quote this on every page so it doesn't get "lost in traffic"
not going to put it in OP since it's my experience that most just check new (or latest) posts to see if something's changed...

wabbit
11-11-2017, 11:22
@Konan @IanBell and anyone else involved, thank you for your efforts in clearing this up.

Konan
11-11-2017, 11:25
thanks...really appreciated...we aim to please :cool:

nmscapegoat
11-11-2017, 19:49
nmscapegoat
ps4, Limited Edition
Amazon
Code not working
Live in US, was told by seller that DLC and game would work in US, however upon further investigation I found that this is regional and DLC will not work in US, only in UK. Anyone want to trade games (UK for US version?)

simesch
15-11-2017, 06:42
Is there a chance to get the japanese car pack for all other customers? DLC?

Konan
15-11-2017, 08:10
yes it will be made available for purchase later...

Mav_Rick
17-11-2017, 15:28
If you pre-ordered a digital copy of the game on either Steam, PlayStation Network, or Xbox Live before September 22, and did not receive a Japanese Car Pack code, please contact Steam, Sony, or Microsoft for assistance.

Pease also note that you were not eligible for a free Japanese Car Pack if your purchase of the game was subject to any (or all) of the following conditions:


You bought digitally any edition of the game on, or after, September 22nd. (The Japanese Car Pack was a pre-order bonus—pre-orders ended at 11.59PM GMT on September 21st.)
You pre-ordered a Standard Edition boxed copy of the game on any platform. (Standard Edition boxed pre-orders did not feature the Japanese Car Pack as a pre-order bonus).
You bought a digital copy of the game on PC from any retailer other than Steam e.g., CD Keys, or Green Man Gaming. Please contact Bandai Namco Customers Services for support on this issue.




so when this problem first came up....i went to Steam to find a solution. their response, then, as well as now, is seen below....

245386

of course...i cant find a way to get in contact with the makers of PC2. what should i do?

Konan
17-11-2017, 15:34
http://forum.projectcarsgame.com/showthread.php?52967-Missing-Japanese-pack&p=1420281&viewfull=1#post1420281

Konan
17-11-2017, 15:36
Hi everyone.

We’ve received feedback on the Japanese Car Pack pre-order bonus, and we’ve noticed that, for a few of you, there seems to have been some misunderstanding about who was eligible to receive the pack. To clear this up quickly, please note that the free Japanese Car Pack pre-order bonus was available only if you met one (or all) of the following conditions:


You pre-ordered or purchased a boxed copy of the Limited Edition, Collectors' Edition, or Ultra Edition in any country.
You pre-ordered a downloadable copy of the Digital Deluxe Edition, or Digital Standard Edition, directly on PlayStation Network, Xbox Live, or Steam.
You pre-ordered a boxed copy of the Day One Edition (USA only).
You pre-ordered a boxed copy of the Deluxe Edition (Australia/New Zealand only).


If you pre-ordered a digital copy of the game on either Steam, PlayStation Network, or Xbox Live before September 22, and did not receive a Japanese Car Pack code, please contact Steam, Sony, or Microsoft for assistance.

Pease also note that you were not eligible for a free Japanese Car Pack if your purchase of the game was subject to any (or all) of the following conditions:


You bought digitally any edition of the game on, or after, September 22nd. (The Japanese Car Pack was a pre-order bonus—pre-orders ended at 11.59PM GMT on September 21st.)
You pre-ordered a Standard Edition boxed copy of the game on any platform. (Standard Edition boxed pre-orders did not feature the Japanese Car Pack as a pre-order bonus).
You bought a digital copy of the game on PC from any retailer other than Steam e.g., CD Keys, or Green Man Gaming. Please contact Bandai Namco Customers Services for support on this issue.


You can see Bandai Namco's full list of authorised digital PC retailers at the bottom of this post.*

We have also become aware that, for a few of you, cars that should have been included in your DLC pre-order packs were missing from the game. We’d like to apologise for this inconvenience, and also assure you that this was addressed as soon as were made aware of the issue. Any and all missing content will be available with the next free game update.

Thank you.

*Bandai Namco’s full list of authorised digital PC retailers:

EMEA
https://store.bandainamcoent.eu/fr/product/443208/project-cars-2-pc-download
www.gamesplanet.com
www.Gamersgate.com
www.humblebundle.com/store
www.bundlestars.com
www.indiegala.com
www.dlgamer.com
www.gamesrocket.com
www.2game.com

PL
www.muve.pl

TL
https://www.playstore.com

RU
https://shop.buka.ru
https://gamazavr.ru

Re-quoting for visibility...

Roger Prynne
22-11-2017, 15:46
The Japanese car pack should be available for everyone now.

XB: https://www.microsoft.com/en-us/store/p/project-cars-2-japanese-cars-bonus-pack/bxhwfdxkj80t
PC: http://store.steampowered.com/app/648310/Project_CARS_2_Japanese_Cars_Bonus_Pack/
PS4: https://store.playstation.com/en-hu/home/games#!/en-gb/games/addons/project-cars-japanese-car-pack/cid=EP0700-CUSA00940_00-0000JAPANEXPPACK

tarbat
22-11-2017, 18:59
-your name (or forum name)Christopher Gray

-what version of Pcars2 do you have (platform,digital,...)XBOX, Digital

-what store did you buy it from... WMD2 Gold Member

-what exactly is the problem (no code,code not working,...)No Code

I can’t post at the WMD2 forum, as it’s now closed

Oldman23
22-11-2017, 19:16
Oldman23
PS4 Deluxe edition disc Australia edition
JB HiFi
I have a code, but it says code already used or incorrect.

Ixoye56
22-11-2017, 19:34
-your name (or forum name)Kent Bergstrom

-what version of Pcars2 do you have (platform,digital,...)XBOX, Digital

-what store did you buy it from... WMD2 Gold Member

-what exactly is the problem (no code,code not working,...)No Code

I can’t post at the WMD2 forum, as it’s now closed

AvGas
22-11-2017, 21:10
OK hi. I am still unclear on what buying the deluxe edition on steam, including the season pass, and the season pass bonus will give me. Because so far, I have spent 120 bucks on a buggy beta, with no access to the Japanese car pack, even though I bought it with the impression that "all bonus content including new cars, tracks, events, liveries." would be mine. Exact copy paste of text from Steam. Show me a list of what I paid for. Thanks

Konan
22-11-2017, 21:14
It's in the OP...digital deluxe comes with Japanese pack and season pass...
If you preordered...

vassalfada
23-11-2017, 06:23
"all bonus content including new cars, tracks, events, liveries."

Exactly what was written for me when I purchased the Deluxe version on Steam on release day, making me logically assume that Japanese pack was included.

Sorry but this was totally misleading and it requires some compensation for Deluxe buyers as we're quite a number of persons who feel cheated (including players who are not posting here which is likely the immense majority).

I would expect the developer/publisher to at least reckon that there was a communication mistake or apologize, even if all this was most probably unintentional.

Konan
23-11-2017, 06:28
It was announced and explained numerous times that the Japanese pack was a preorder bonus....available for purchase afterwards...

Bob33
23-11-2017, 09:33
And what about all the people that pre-ordered and didnt get the pack, looks like ill just give you more money and buy it now...lol

Konan
23-11-2017, 11:05
Hi everyone.

We’ve received feedback on the Japanese Car Pack pre-order bonus, and we’ve noticed that, for a few of you, there seems to have been some misunderstanding about who was eligible to receive the pack. To clear this up quickly, please note that the free Japanese Car Pack pre-order bonus was available only if you met one (or all) of the following conditions:


You pre-ordered or purchased a boxed copy of the Limited Edition, Collectors' Edition, or Ultra Edition in any country.
You pre-ordered a downloadable copy of the Digital Deluxe Edition, or Digital Standard Edition, directly on PlayStation Network, Xbox Live, or Steam.
You pre-ordered a boxed copy of the Day One Edition (USA only).
You pre-ordered a boxed copy of the Deluxe Edition (Australia/New Zealand only).


If you pre-ordered a digital copy of the game on either Steam, PlayStation Network, or Xbox Live before September 22, and did not receive a Japanese Car Pack code, please contact Steam, Sony, or Microsoft for assistance.

Pease also note that you were not eligible for a free Japanese Car Pack if your purchase of the game was subject to any (or all) of the following conditions:


You bought digitally any edition of the game on, or after, September 22nd. (The Japanese Car Pack was a pre-order bonus—pre-orders ended at 11.59PM GMT on September 21st.)
You pre-ordered a Standard Edition boxed copy of the game on any platform. (Standard Edition boxed pre-orders did not feature the Japanese Car Pack as a pre-order bonus).
You bought a digital copy of the game on PC from any retailer other than Steam e.g., CD Keys, or Green Man Gaming. Please contact Bandai Namco Customers Services for support on this issue.


You can see Bandai Namco's full list of authorised digital PC retailers at the bottom of this post.*

We have also become aware that, for a few of you, cars that should have been included in your DLC pre-order packs were missing from the game. We’d like to apologise for this inconvenience, and also assure you that this was addressed as soon as were made aware of the issue. Any and all missing content will be available with the next free game update.

Thank you.

*Bandai Namco’s full list of authorised digital PC retailers:

EMEA
https://store.bandainamcoent.eu/fr/product/443208/project-cars-2-pc-download
www.gamesplanet.com
www.Gamersgate.com
www.humblebundle.com/store
www.bundlestars.com
www.indiegala.com
www.dlgamer.com
www.gamesrocket.com
www.2game.com

PL
www.muve.pl

TL
https://www.playstore.com

RU
https://shop.buka.ru
https://gamazavr.ru

Again...Ian stated here that those who are eligible for the pack will get it with the next free update...

Nestoche
25-11-2017, 06:21
So, does this mean I will get my pre-order from Bandi if I purchase my PC2 through CDKeys?...I am not understanding this. If that's the case, where is Bandi's number or customer service email to request these pre-order cars?.

Please enlighten me with a Bell! to where I can f=get my preorder. I pre-order two weeks before release.

Konan
25-11-2017, 08:13
So, does this mean I will get my pre-order from Bandi if I purchase my PC2 through CDKeys?...I am not understanding this. If that's the case, where is Bandi's number or customer service email to request these pre-order cars?.

Please enlighten me with a Bell! to where I can f=get my preorder. I pre-order two weeks before release.

https://www.bing.com/search?q=bandai+namco+customer+support&FORM=R5FD

ALD
25-11-2017, 10:14
AARON (ALD)
Ps4 deluxe edition
Jb hi fi
Have the code and psn recognizes it but cars are not appearing in the game

2k10gt
27-11-2017, 05:08
You bought a digital copy of the game on PC from any retailer other than Steam e.g., CD Keys, or Green Man Gaming. Please contact Bandai Namco Customers Services for support on this issue.

=======

Does the above quote from Ian include a purchase on Amazon.com for a PS4 code (meaning that I purchased on a PC, but for the PS4 version, not the PC version)? I purchased the digital deluxe version before the pre-order deadline, just had to do it through another retailer other than PSN because PSN was refusing credit card payments from my account. Amazon's not exactly a fly-by-night operation, and their product page included the Japanese Car Pack in their pre-order language. Hard to believe this game got onto Amazon without Bandai's approval...

Thanks to all of you at SMS who've tried to get to the bottom of this, we appreciate it. The "approved retailer" language is just frustrating given that it wasn't articulated clearly anywhere on the PC2 site that where you buy a PSN code matters.

Thanks guys.
Chris

Konan
27-11-2017, 06:40
You bought a digital copy of the game on PC from any retailer other than Steam e.g., CD Keys, or Green Man Gaming. Please contact Bandai Namco Customers Services for support on this issue.

=======

Does the above quote from Ian include a purchase on Amazon.com for a PS4 code (meaning that I purchased on a PC, but for the PS4 version, not the PC version)? I purchased the digital deluxe version before the pre-order deadline, just had to do it through another retailer other than PSN because PSN was refusing credit card payments from my account. Amazon's not exactly a fly-by-night operation, and their product page included the Japanese Car Pack in their pre-order language. Hard to believe this game got onto Amazon without Bandai's approval...

Thanks to all of you at SMS who've tried to get to the bottom of this, we appreciate it. The "approved retailer" language is just frustrating given that it wasn't articulated clearly anywhere on the PC2 site that where you buy a PSN code matters.

Thanks guys.
Chris

Better contact BN (posted a link above) to make sure...
Did it recognise the code BTW? If yes than i think you are eligable for the Pack when the update releases...

Colt Firestone
27-11-2017, 13:16
Hi, I have PC Steam version. I also own Season pass and Season Pass Bonus. Shouldn't I get the Japanese Pack because of owning the Season Pass? Just checked, there are not those Japanese cars in my game. What's gone wrong?

Konan
27-11-2017, 13:21
The Japanese pack was a preorder bonus and isn't included in the season pass...
Check the OP for eligable editions please...

diesel97
27-11-2017, 13:30
The Japanese pack was a preorder bonus and isn't included in the season pass...
Check the OP for eligable editions please...

^^^ LOL I guess this needs to be put into all SMS and mods signature in big bold bright letters, hell maybe even in brail LOL

Colt Firestone
27-11-2017, 13:37
OK then.

BD992000
27-11-2017, 16:04
"all bonus content including new cars, tracks, events, liveries."

Exactly what was written for me when I purchased the Deluxe version on Steam on release day, making me logically assume that Japanese pack was included.

Sorry but this was totally misleading and it requires some compensation for Deluxe buyers as we're quite a number of persons who feel cheated (including players who are not posting here which is likely the immense majority).

I would expect the developer/publisher to at least reckon that there was a communication mistake or apologize, even if all this was most probably unintentional.

I fully agree. Same for me.

The Deluxe Version was described as containing all and every DLC .....
So the Japanese pack should also be included.

But as was written many times before in this thread, SMS and BN do not agree to this :-(

Mclaren01
29-11-2017, 20:41
A few other Australians seem to have the same problem :(

Peter W
PS4 Deluxe edition disc Australia edition
JB HiFi
I have a code, but it says code already used or incorrect.

RJay
01-12-2017, 17:47
tl;dr (actually starting a race now) sooo, if I bought the deluxe edition last week during the black friday sales, i'm not getting the japanese cars pack? my dlc says season pass and season pass bonus.

are people who bought the deluxe edition on a later date given the chance to obtain the cars from that pack at a later date? because I would love that honda 2&4

Bealdor
01-12-2017, 17:53
tl;dr (actually starting a race now) sooo, if I bought the deluxe edition last week during the black friday sales, i'm not getting the japanese cars pack? my dlc says season pass and season pass bonus.

are people who bought the deluxe edition on a later date given the chance to obtain the cars from that pack at a later date? because I would love that honda 2&4

It's already available to purchase separately.

Antonio_Roberto
01-12-2017, 18:04
Hello !
Can someone help me?
I recently bought Project CARS 2 for PC at STEAM with 40% discount, it comes with (SEASON PASS and SEASON PASS BONUS ).
I wonder why the DLC (JAPANESE CARS BONUS PACK) was not installed. My setup is for (ALWAYS KEEP THIS UPDATED GAME).


Thank you guys !

:)

Bealdor
01-12-2017, 18:08
Hello !
Can someone help me?
I recently bought Project CARS 2 for PC at STEAM with 40% discount, it comes with (SEASON PASS and SEASON PASS BONUS ).
I wonder why the DLC (JAPANESE CARS BONUS PACK) was not installed. My setup is for (ALWAYS KEEP THIS UPDATED GAME).


Thank you guys !

:)

The Japanese car pack is NOT part of the season pass. You have to purchase it separately.

Antonio_Roberto
01-12-2017, 18:13
SEASON PASS and SEASON PASS BONUS ?
Are you not entitled to these and other DLCS?

Bealdor
01-12-2017, 18:14
SEASON PASS and SEASON PASS BONUS ?
Are you not entitled to these and other DLCS?

Season pass bonus = Motorsport Pack

The Japanese pack is NOT included in this.

Antonio_Roberto
01-12-2017, 18:15
OH !
Thank you man :(

RJay
01-12-2017, 21:17
it's only 5 euros, nothing bad. I'll get round to that eventually :)

Darkdoc
10-12-2017, 11:05
Eligable games list
7 editions?! What a mess this industry has become.

Konan
13-12-2017, 10:27
Since there were no more reports of the missing pack since patch 3.0 i'm closing this thread...
If by any chance there still is someone with an issue feel free to PM me...