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Thread: [RESOLVED] Game stuck on SMS/WMD splash screen, "Unhandled Error"

  1. #1
    Kart Driver
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    May 2015
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    Angry [RESOLVED] Game stuck on SMS/WMD splash screen, "Unhandled Error"

    Literally copy-paste from my Steam thread here, which is getting no attention from any devs.

    Hello,

    With years of hype, months of delays, Project CARS finally came out on Steam yesterday.

    Preloaded it, tried to play it after it decrypted...the game does not load.

    The problem

    I'm getting the same "Unhandled Exception Errors" everyone else is getting on the Steam threads (quite a handful of users, actually).

    If I try to open the game from Steam, Windows decides to change themes, game shows the first screen with the SMS & WMD logos, and BOOM "Unhandled Exception Error" dialog box. Also, I have to re-open Steam.

    Troubleshooting I've tried
    • Uninstalled programs that might be getting in the way (no, no logitech programs here)
    • Ran as administrator on both .exe files
    • Deleting the x86 files/folders
    • Compatibility mode
    • The 32 bit and dx9 launch options
    • Deleting the graphics config file & the whole profile folder
    • Verifying game files
    • Updating to latest NVIDIA driver
    • Latest Windows 7 updates
    • Update 1.2
    • Crying


    Files to help you guys

    Below are my last .db file, and the Unhandled exception trapped error.

    error

    db

    I've felt like I've done everything possible from my side trying to fix this fatal problem, I'm really hoping a dev can help me out here. 15 years of PC gaming, hundreds of racing games, never seen anything like this before.

    Thanks in advance.

  2. #2
    WMD Member Morgan Henstridge's Avatar
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    Have you tried Disabling the Steam Overlay??

    A few users have reported issues with this.
    PC - || Corsair 600C || 1080 TI Founders Edition || AMD Ryzen 7 1800x || 16GB DDR4 4000mhz || Asus Crosshair VI Hero || EKWB 360 + 240 RAD Custom Loop (CPU / GPU) || Corsair AX1200 || Logitech G910 Orion Spectruim || Logitech G700 || Fanatec CSW v2 BMW GT & Formula Rims || Fanatec CSS SQ v1.5 || Fanatec CSP V3 Brake Performance Kit || Fanatec Handbrake || Simvibe || Logitech 5.1 Speakers || 2x Yamaha HS80 || Oculus Rift CV1 ||AOC 34" Ultra-Wide IPS || Synology DS1817+ || Windows 10 Pro x64 ||

  3. #3
    Kart Driver
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    Yes I did.

    Yeah I heard any program that overlays information will most likely cause problems.

    I literally have the bare minimum running at Windows startup, the only user program that's still running is Avast!. Even with that, I enabled it's gaming mode (which disables any overlays) and disabled all of its shields.

  4. #4
    WMD Member Morgan Henstridge's Avatar
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    Is there anything logged in the Windows Event Viewer at the same time as the crash that may give any additional clues??
    PC - || Corsair 600C || 1080 TI Founders Edition || AMD Ryzen 7 1800x || 16GB DDR4 4000mhz || Asus Crosshair VI Hero || EKWB 360 + 240 RAD Custom Loop (CPU / GPU) || Corsair AX1200 || Logitech G910 Orion Spectruim || Logitech G700 || Fanatec CSW v2 BMW GT & Formula Rims || Fanatec CSS SQ v1.5 || Fanatec CSP V3 Brake Performance Kit || Fanatec Handbrake || Simvibe || Logitech 5.1 Speakers || 2x Yamaha HS80 || Oculus Rift CV1 ||AOC 34" Ultra-Wide IPS || Synology DS1817+ || Windows 10 Pro x64 ||

  5. #5
    Kart Driver
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    Hmm good thinking. Late at night here, I'll look it up tomorrow and update.

  6. #6
    WMD Member
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    Do you have logitech profiler installed. Reports of old versions causing issues until updated.
    CPU: i7 4790K. MOBO: Asus Maximus VII gene. RAM: 16GB Kingston hyper x @ 1600Mhz. GPU: GTX 780 PSU: Seasonic Platinum 750W CPU COOLER: Corsair H105.Chassis: Lian Li PC-359B OS: Win 8.1 x64 Display: LG 21:9 2560x1080

    Current Input
    : G27 | Xbox 360 controller - no assists

  7. #7
    Moderator Aldo Zampatti's Avatar
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    Seems like a tricky problem. What bothers me the most is that Steam closes too. So If I understood correctly, not only PCARS64.EXE crashes (or PCARS.exe) but also STEAM.EXE, right?
    Systems tested with Project CARS 2:
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 4790K - nVidia GTX 1080ti - 16GB RAM (Desktop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 7700HQ - nVidia GTX 1050 - 16GB RAM (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 6700HQ - nvidia GTX 980m - 8GB RAM (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i5 4670K - 2x AMD 7970 - 16GB RAM (Desktop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 4700HQ - nVidia 970M - 16GB RAM - (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


  8. #8
    WMD Member MiKeAhOwSkI's Avatar
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    I finally fixed mine by reducing the overclock on my CPU. Ran for 2 hours without that crash afterwards. Give it a shot if you're overclocked.
    i5 3570k @ 4.5 | 16GB Gskill sniper DDR3 1866 RAM | Nvidia GTX 1060 6GB | BFg 1k PSU |ASRock Extreme 4 | Win 10 64 bit | Thrustmaster T300RS Alcantara | Clubsport v2 pedals | TH8A Shifter | Obutto Ozone | Oculus Rift
    The following user likes this Post: IJOJOI


  9. #9
    WMD Member IJOJOI's Avatar
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    Quote Originally Posted by MiKeAhOwSkI View Post
    I finally fixed mine by reducing the overclock on my CPU. Ran for 2 hours without that crash afterwards. Give it a shot if you're overclocked.
    May you type SOLVED in the Threadtitle, and copy the solution into the first post??
    Best Regards
    WHEEL: Thrustmaster T500RS, CASE: Zalman Z11+ ll MOBO: ASUS P8Z68 V-PRO ll CPU: i7 2600K @ 4,5 Ghz ll GPU: R9 390X @ 1200Mhz ll RAM: 16GB DDR3 1600Mhz ll SSD: SAMSUNG PRO EVO 250GB ll HDD: SAMSUNG Spinpoint 2TB ll Windows 10 x64 ll
    The following user likes this Post: MiKeAhOwSkI


  10. #10
    WMD Member
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    Quote Originally Posted by IJOJOI View Post
    May you type SOLVED in the Threadtitle, and copy the solution into the first post??
    Best Regards
    unfortunately not the OP Might be a helpful suggestion for him/her though.
    CPU: i7 4790K. MOBO: Asus Maximus VII gene. RAM: 16GB Kingston hyper x @ 1600Mhz. GPU: GTX 780 PSU: Seasonic Platinum 750W CPU COOLER: Corsair H105.Chassis: Lian Li PC-359B OS: Win 8.1 x64 Display: LG 21:9 2560x1080

    Current Input
    : G27 | Xbox 360 controller - no assists
    The following 2 users likes this Post: IJOJOI, Morgan Henstridge


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