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Thread: PC Unhandled Exception after online qualifying session

  1. #1
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    PC Unhandled Exception after online qualifying session

    Hi,
    I often get this Error after the qualifying session changes to the race (game just freezes black screen and the message appears)

    PLATFORM: Windows 8
    CONTROL METHOD: G27
    HARDWARE (on PC):

    Operating System
    Windows 8.1 Pro 64-bit
    CPU
    Intel Core i5 4440 @ 3.10GHz
    Haswell 22nm Technology
    RAM
    8,00GB Dual-Channel DDR3 @ 800MHz (11-11-11-28)
    Motherboard
    MSI H87-G41 PC Mate(MS-7850) (SOCKET 0)
    Graphics
    ASUS PB278 (2560x1440@59Hz)
    2047MB NVIDIA GeForce GTX 660 (Gigabyte)

  2. #2
    WMD Member Morgan Henstridge's Avatar
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    Hi.....

    Is there anything logged in the windows event viewer at the time this crash occurred???
    PC - || Corsair 600C || 1080 TI Founders Edition || AMD Ryzen 7 1800x || 16GB DDR4 4000mhz || Asus Crosshair VI Hero || EKWB 360 + 240 RAD Custom Loop (CPU / GPU) || Corsair AX1200 || Logitech G910 Orion Spectruim || Logitech G700 || Fanatec CSW v2 BMW GT & Formula Rims || Fanatec CSS SQ v1.5 || Fanatec CSP V3 Brake Performance Kit || Fanatec Handbrake || Simvibe || Logitech 5.1 Speakers || 2x Yamaha HS80 || Oculus Rift CV1 ||AOC 34" Ultra-Wide IPS || Synology DS1817+ || Windows 10 Pro x64 ||

  3. #3
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    Nothing concerning the pCars crash as far as I can overview it.

  4. #4
    WMD Member Morgan Henstridge's Avatar
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    No Worries.

    A lot of people have found solutions to these errors by trying the following. Give these a go and let us know if that gets you going....



    1) Ensure you have latest drivers.
    2) Set everything back to Stock clocks if you have been overclocking, including factory OCs.
    3) Disable any overlays in 3rd party software.
    4) Disable Sweet FX / Reshade and any other 3rd party application that affects the game &/or its files.
    5) Set Virtual Memory to system managed.

    Reboot and see if it runs for you.

    - If it does run for you, then you can start turning things back on / overclocking etc, but only 1 at a time so you know what is responsible if the issue returns.

    - If it still doesn't run, check the Windows Event Viewer for anything being logged at the time of your crash, as this will give an indication on where to start looking.
    PC - || Corsair 600C || 1080 TI Founders Edition || AMD Ryzen 7 1800x || 16GB DDR4 4000mhz || Asus Crosshair VI Hero || EKWB 360 + 240 RAD Custom Loop (CPU / GPU) || Corsair AX1200 || Logitech G910 Orion Spectruim || Logitech G700 || Fanatec CSW v2 BMW GT & Formula Rims || Fanatec CSS SQ v1.5 || Fanatec CSP V3 Brake Performance Kit || Fanatec Handbrake || Simvibe || Logitech 5.1 Speakers || 2x Yamaha HS80 || Oculus Rift CV1 ||AOC 34" Ultra-Wide IPS || Synology DS1817+ || Windows 10 Pro x64 ||

  5. #5
    WMD Member x107's Avatar
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    To add to what Morgan has said try disabling the Steam overlay specifically. I was having the same problem as you with the black screens, and freezes after qualifying in multiplayer. I did 3 hours of racing online last night with the overlay turned off, and did not have this problem occur once.
    PC Specs: CPU: AMD Phenom II X6 1075T 3.00 GHz, GPU: Gigabyte G1 Gaming GTX 970 4GB GDDR5, Memory: Corsair Vengeance 16GB DDR3, OS: Windows 7 64 bit

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  6. #6
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    Hi, thanks for the tips!
    @Morgan: points 1-5 are all satisfied, I double checked.
    @x107: This seemed to have helped, however I turned on the FPS counter from geforce experience, and the problem reoccured, even after I turned it back off again. However I havent tested it with a complete system restart, so Ill see if that helps when I have time.

  7. #7
    WMD Member Morgan Henstridge's Avatar
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    Quote Originally Posted by joneeeees View Post
    Hi, thanks for the tips!
    @Morgan: points 1-5 are all satisfied, I double checked.
    @x107: This seemed to have helped, however I turned on the FPS counter from geforce experience, and the problem reoccured, even after I turned it back off again. However I havent tested it with a complete system restart, so Ill see if that helps when I have time.
    Geforce experience is also causing this for some users.

    You could try a re-install of the nvidia drivers without the Geforce Experience and see if that improves it.

    I used to get crashes all the time with many games and in the end I stopped installing the Geforce Experience and my stability has improved a lot in many games.
    PC - || Corsair 600C || 1080 TI Founders Edition || AMD Ryzen 7 1800x || 16GB DDR4 4000mhz || Asus Crosshair VI Hero || EKWB 360 + 240 RAD Custom Loop (CPU / GPU) || Corsair AX1200 || Logitech G910 Orion Spectruim || Logitech G700 || Fanatec CSW v2 BMW GT & Formula Rims || Fanatec CSS SQ v1.5 || Fanatec CSP V3 Brake Performance Kit || Fanatec Handbrake || Simvibe || Logitech 5.1 Speakers || 2x Yamaha HS80 || Oculus Rift CV1 ||AOC 34" Ultra-Wide IPS || Synology DS1817+ || Windows 10 Pro x64 ||

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