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Thread: Game not loading, unplayable.

  1. #11
    Superkart Pilot OpticalHercules's Avatar
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    And 20 days after last total reset, a new problem but again needing the same complete reset/deleting cloud save file. That's 4 times now.

    Game would let me start a session of Free Practice, Race Weekend, or Multiplayer, but the second the car got to the end of the pits where it would hand over control to me, the game would crash. Time Trial would load, hear the countdown, and then crash as soon as control was handed over to me. I tried different car classes, different tracks, with and without my wheel attached. I hard reset the xbox and cleared cache, I uninstalled all game and save data off my xbox and made it reinstall and re-sync, but it didn't work. Once again, only resort was to delete cloud save file, and why not reinstall while I'm at it.

    Before this happened, I was in a private multiplayer lobby with 2 other friends. Everything was working fine, although my wheel felt much more sensitive than it usually does. It may have just been my perception of it as this was the first session of my day. We all three exited and went to configuration to recalibrate our wheels (both of them had new wheels and I was helping them with it). I completed the calibration and remapped all of my buttons to how I normally have them. It was when we all three went and made another lobby to try again. I do not think I was host of the lobby the first time this crash happened, but once it did I could not take control of any car in any game mode on any track or car.

    Thankfully this happened during the week and not an hour before I was supposed to host a league race this weekend... I sincerely hope work is being done to find out what is causing the save data corruption.
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  2. #12
    Superkart Pilot OpticalHercules's Avatar
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    So, I got to thinking while talking with another friend tonight after this has happened. I forgot to test how this game would respond if I tried to play in Offline Mode, but I recall an other poster with the 4-bar hang who did try to play in Offline mode. He could, but the game saved none of the progress made while in offline.

    This tells me that the game is relying pretty much 100% on the cloud save file for user data. This tells me that local save data is serving almost no function at all. If that is correct, why? The PC version saves all game and save data locally. PC leaderboards are kept on servers hosted by SMS through Steam. Why on earth would you make console save data cloud only? The leaderboards for xbox are not hosted by SMS, but also are not tied to the cloud save file, as even though I've deleted my cloud data I have not lost any of my few timetrial leaderboard saves. What possible benefit could come from saving all game data/progress on the cloud real-time over local? That defeats the entire concept of having a cloud backup. Can you not update the game to save all data locally, and then maybe have a separate loading screen or prompt to back up that data to the cloud file? Unless I'm mistaken, closing down that active cloud connection would entirely prevent the corruption of that cloud data since all saves would first be made to the local file where problems can be detected before overwriting that of the cloud.

    I have heard you are in communication with Microsoft over possible cloud data problems, but whether that is true or not I do not know. What progress is being made to fix this problem that is being inflicted on more and more of your players? How are you changing the current save system to fix this problem?
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  3. #13
    Superkart Pilot OpticalHercules's Avatar
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    Just copied this over from other thread I made before I realized the save file had gone bad for the 5th time, again exactly 20 days (about 4 hours shy of 21 days) since the last time this happened. Don't know what more needs to be said.


    So I was able to tell the exact moment when my save file stopped working properly and began posting impossible AI times when I click "Skip to End of Session" and also not saving any tunes made during a career session while in the pit box.

    Everything had worked fine up to this point. I completed the Formula Rookie Championship at Sonoma Raceway (Event #2/3) without problem including making minor tune adjustments in session and using skip to end of practice and maybe qual. I continued to Oulton Park, Event 3/3 and completed that also without issue.

    I then took the contract for GT5, and started the first race of the GT5 UK cup, also at Oulton Park. I had done this before but not on this game save. So I popped in my old tune from my notes and did a few laps to get comfortable, but decided I had to go change my control layout so I could adjust the seat where I wanted it. I clicked Skip to End, and instantly I went from #1/20 with a 2 second lead (70% Diff) to being #15/20 and 1.5 seconds behind #1, and I clicked it with <90 seconds left in practice session.

    I then exited without saving, went to main menu, changed my controls and went into Free Practice to figure out my seat adjustment. While there I also re-entered my tune for GT5 Oulton Park Int'l. Got that all done, exited out and reset my controls back to my normal race controls, then also went into My Garage and saved that GT5 tune to All Tracks as a base. Went back into career, and completed the practice without skipping to end. My times were 3.5 seconds faster than the next fastest car, and no race settings had changed at all other than not skipping to end. I completed the event and moved on to event #2 at Donnington National. Now I'm trying to tune for that and the car will accept any changes I make from that base tune only until I click Return To Pit Box again, and then it resets. So no new tunes are being saved.


    I know these are both known bugs and both have happened to me before, but this time I caught the exact moment when it happened, which is when I accepted my 4th career contract (only one career on this save) and went into GT5.

    You know what's really creepy about this? I have lost my game save data 4x now. 3 of those losses were all exactly 20 days apart. This game save that I am playing on now is hours away from being 21 days old. I last deleted game save on Aug 6th 2015, late in the evening per this thread below. I hope like hell it isn't about to go bad again on me the next time I turn off the xbox. Just to make sure, I'm going to write down whatever tunes I haven't backed up, and hard reboot my xbox just to test this.
    http://forum.projectcarsgame.com/sho...playable/page2
    intentionally deleted everything on 9/25/15, after 27 days. No problems now, but just finished trying to force a problem. Deleting now just to prevent an issue at a really bad time.
    Last edited by OpticalHercules; 25-09-2015 at 21:57.
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  4. #14
    GT3 Pilot Schnizz58's Avatar
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    Quote Originally Posted by OpticalHercules View Post
    This tells me that the game is relying pretty much 100% on the cloud save file for user data. This tells me that local save data is serving almost no function at all. If that is correct, why?
    OH, throughout all the problems I've had saving and loading car setups, I've wondered this same question. Also, when we ask about telemetry in replays the answer is always that it would make the save file in the cloud too big. Why does it need to be in the cloud? How robust is the protocol that transfers data to cloud storage? Can it get corrupted? What happens if it does? Is this a Microsoft thing or a design decision by SMS?
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  5. #15
    Superkart Pilot
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    Well now I have had this problem as well. I read somewhere else it's the cloud save causing this. I think I am convinced, but I am just curious on what causes that. In my opinion I think it's certain events. The reason I say this because I have gone about three months without having this problem. The last event I played was the the nordeschief 12 hour lmp1 endurance series race, I had not done that event before. I got dq'd then went back and restarted and skipped to the end of session. I advanced to the next season accepted a contract renewal and logged out of game. When I restarted that's when the hang after pressing A kicked in. Bummer too as I was really progressing in trying to collect all badges.

  6. #16
    Superkart Pilot OpticalHercules's Avatar
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    Quote Originally Posted by Poulka View Post
    ... I think I am convinced, but I am just curious on what causes that. In my opinion I think it's certain events. ...
    That's what we're all working on figuring out in the From Bad to Worse thread on main Xbox forum right now. We know there are specific events that cause some problems (something to do with GT5? I dunno), but these issues are happening to people without any significant progress in Career mode at all. IMO, there are many, many different causes but all with the same result. Also, I think that multiple problems can build up over time and get progressively worse until the cloud save is no longer useable.

    Out of curiosity, what exactly happened to you (the 4-bar animation freeze, or the pit stop exit crash or something else?), and did you try to play again in Offline Mode after this occurred?

    If you haven't deleted your save yet, can you do a test for me? I want you to try in Offline Mode enter a career race, of any kind even a new profile kart race, complete the race and make sure it saves your progress in Offline Mode. Then boot the game again into normal Online Mode and see if Xbox/Game allows you to re-sync your save file, and then see if that allowed you to continue playing from where your Offline save left off. That would be very helpful for others if you could do this. If you've already deleted your save file, oh well. Maybe I'll chance upon someone else with the same situation who may be able to try the above.
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  7. #17
    Superkart Pilot
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    Yeah I could not even get past the start screen tried resetting but that did not work. Did an uninstall and that did not work either. So I deleted my local save, but when I restarted game it synced,with the cloud, then I got the same result. The only that got me back in game was to delete everything. I could get to the menu to even choose career or online, or offline solo race. The only thing I know I did different was earlier in the day switched from energy saving to instant on to break up the long race. Now I have done this before, without any problems. But this was the first time I have done this since patch 4.0.

  8. #18
    Superkart Pilot
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    I had the four bar animation freeze. I simulated end of race renewed my contract, and started next season. All seemed fine at the time. Turned Xbox off still on instant on, when I restarted boom four bar animation.

  9. #19
    Superkart Pilot OpticalHercules's Avatar
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    Quote Originally Posted by Poulka View Post
    Yeah I could not even get past the start screen tried resetting but that did not work. Did an uninstall and that did not work either. So I deleted my local save, but when I restarted game it synced,with the cloud, then I got the same result. The only that got me back in game was to delete everything. I could get to the menu to even choose career or online, or offline solo race. The only thing I know I did different was earlier in the day switched from energy saving to instant on to break up the long race. Now I have done this before, without any problems. But this was the first time I have done this since patch 4.0.
    By Offline mode, I meant go into Xbox settings/Network (i think) and specifically set it to Offline Mode. Has nothing to do with the game. It's ok though. I totally understand the frustration not wanting to post about it then sit around and wait for a day+ for any other options or ideas. Play time is Play time.

    Thanks for the additional details. Every little bit may help someone at this point.
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  10. #20
    Superkart Pilot
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    Ok I understand Optical, it's no problem trying to describe this. My Xbox was connected to Xbox live, I even tried to see if it would let me get to the game if I set it to offline. That did not help things either. Now I wonder with my new career should I just set it to offline since I mainly play career and solo races. I want you guys figure this out. Something I thought about last night. This game requires Xbox to use 7 core to run game. This 7th core runs operating system I wonder is that a contributing factor. Do you know if any PC users or PS4 users are hailing this as that will completely shoot that theory down. But I'm ok posting about it because I want to help find a solution to this because I love this game.

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