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Thread: [PS4] SMS investigation into connection issues

  1. #11
    Moderator Bealdor's Avatar
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    No, I didn't. We just deleted a few other posts but none of those were yours.
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    The following user likes this Post: MrSulu


  2. #12
    Umer Ahmad
    Guest
    edit: even my post is off-topic.

    KEEP THIS THREAD STRICTLY FOR REPORTS ONLY...NO CHATTING HERE PLEASE
    The following user likes this Post: Bealdor


  3. #13
    Superkart Pilot
    Join Date
    Aug 2015
    Posts
    153
    Platform
    PC
    Report from 07.02.16 / 7-9 pm

    Important information:
    - Was the game migrated to a new host?
    Lobby host invited. Everyone got kicked occasionally, before game start. Tried 3 different hosts.

    One week before everything was fine. (With patch 8.0) 15/16 no disconnections. 4 laps nordschleife.

    - How many players were in the session?

    We had 4 lobbies with 10 People for qualyfying running.
    Didnt go so well, as every Lobby had the same issues.

    Started two lobbies with 16 for racing. The first half got diconnected in the first two laps.



    - What was the exact message displayed on screen after you were disconnected?

    Disconnected you return to multiplayer center la / Main Menu

    - Is this issue happening only at weekends?


    Every Sunday and every weekend since february.

    - Is there a specific time of the day when this problem is more common?
    Saturday and Sunday all day.
    Additional information:
    - Were all of the players in your race disconnected?


    It happened to everyone.

    - Who is your ISP (internet service provider)?

    Vodafone

    - What connection type do you use between your PS4 and your modem/router? WiFi or Ethernet?

    Ethernet / DMZ / and port triggering....

    - What NAT type you have? (PS4 > Settings > Network > View Connection Status at the bottom)

    NAT2

  4. #14
    Rookie
    Join Date
    Oct 2015
    Location
    Hannover
    Posts
    4
    Platform
    PS4
    -no, DCs from different players
    -all kind of nummers. I was dissconnected when I trained alone in a Multiplayerlobby or when we were more than 10 people. no differences.
    -most of the time just: "du wurdest von der Multiplayersitzung getrennt...."
    -no, it happens the whole week, but it is very bad on Saturday and Sunday.
    -it becomes bad at evening (after 5pm it is unplayable)

    -not at the same time. one after another. 10 players in maybe 15-20 minutes.
    -Telecom (germany) we are using different providers and the all have the same problems
    -most of us use LAN, some W-LAN, but no differences. everyone gets disconnected
    -NAT-Typ 2

    PS.: we are a league of round about 50 people and want to help. if you want more informations, please contact me. we tested a lot. maybe our informations are useful?!
    www.pcars-forum.de @KahunaLoa

  5. #15
    Superkart Pilot
    Join Date
    Jul 2015
    Location
    São José dos Campos - S.P. - Brasil
    Posts
    126
    Platform
    PS4
    - Was the game migrated to a new host? Yes, but all of them were disconect too...one by one
    - How many players were in the session? 6
    - What was the exact message displayed on screen after you were disconnected? you have been disconnected from the multiplayer session, you are now being returned to race central
    - Is this issue happening only at weekends? No...during allweek
    - Is there a specific time of the day when this problem is more common? No...


    - Were all of the players in your race disconnected? Sometimes yes , sometimes no
    - Who is your ISP (internet service provider)? NET Cable
    - What connection type do you use between your PS4 and your modem/router? WiFi or Ethernet? Modem ethernet, 10Mb download, 2 Mb upload, ping 15ms
    - What NAT type you have? (PS4 > Settings > Network > View Connection Status at the bottom) NAT 2

    Ps...I'm from Brasil, GMT-3

  6. #16
    Kart Driver
    Join Date
    Aug 2015
    Location
    London
    Posts
    48
    Platform
    PS4
    Hi guys, thankyou for looking into this.
    I race nearly everyday between 8-10pm uk time only in leagues online. I have only disconnected 3 or 4 times in the last 9 months or so since the game was released but in the last 2-3 weeks it has become unplayable and I have experienced this nearly everyday and haven't been able to race for about a week now due to this issue. It is definitely worse at the weekends but does still exist during the week,
    Important information,
    1: yes, if the host was among the dc's but he wasn't always
    2:10-16 usually
    3:"you have been disconnected from the session. You are being returned to RACE CENTRAL."
    4:no, but does seem worse at weekends
    5: no, has happened in afternoon and evenings
    6: sometimes, but usually in groups of 3-4
    7:Sky fibre optic unlimited
    8: Ethernet cable
    9: nat type 2

    Good luck as this is a FANTASTIC game but is currently unplayable online, fingers crossed.
    Last edited by Gasman888; 17-02-2016 at 13:13.

  7. #17
    Kart Driver
    Join Date
    Feb 2016
    Posts
    9
    Platform
    PS4
    Important information:

    1. Sometimes with host migration, sometimes not.
    2. Alone sometimes, sometimes with few guys (3 or 4) sometimes with full lobby.
    3. "you have been disconnected from the multiplayer session, you are now being returned to race central"
    4. Issue happens all days... not only on weekends. On weekends (last 2 saturdays and sundays) was impossible to play in the afternoon. Impossible is really impossible. 1 minute and disconnect all the players one after another. We tried again, a couple of minutes more and all disconnected one after another. I play in a league with almost 100 guys. Last Thursday 70 were playing and 33% disconnected. Same message.
    5. Answered in point 4

    Additional information:
    - Yes ALL.
    - Ethernet, stable conection as all other players in lobby
    - Type 2


    We are playing in Portugal with players mostly from Portugal, but also Canada, England and switzerland.
    Last edited by kimbala; 17-02-2016 at 13:55.

  8. #18
    Kart Driver
    Join Date
    Feb 2016
    Posts
    5
    Platform
    PS4
    Important information:
    - Was the game migrated to a new host?
    Sometimes yes, dependent on number of players.
    One occasion I was able to rejoin the room and because I disconnected whilst changing Track, I came back into the room which had migrated to a new host and I was able to take control of track selection as well.

    - How many players were in the session?
    2, 4 or 10 happend more tgand a dozen times!
    - What was the exact message displayed on screen after you were disconnected?
    Sometimes no message or returned to race central, never made a note.
    - Is this issue happening only at weekends?
    It was on Saturday an Sunday, so yes. But I had a black screen issue last night, report sent to Sony, could have been a CE error
    - Is there a specific time of the day when this problem is more common?
    Weekend just past was the worst interference I've seen.

    Additional information:
    - Were all of the players in your race disconnected?
    Sometimes yes.
    - Who is your ISP (internet service provider)?
    Sky, no issues with them from my experience.
    - What connection type do you use between your PS4 and your modem/router? WiFi or Ethernet?
    Ethernet, always!
    - What NAT type you have? (PS4 > Settings > Network > View Connection Status at the bottom)
    NAT 2, I believe.

    Thank you for looking into this.

  9. #19
    Superkart Pilot
    Join Date
    May 2015
    Location
    Barrhead
    Posts
    171
    Platform
    PS4
    These connection issues have occurred several times to myself & my Sunday league group of racers.

    Was the game migrated to a new host?
    Whenever the host disconnected a new one was found each time.

    How many players were in the session?
    Between 7-12 on each occasion.

    What was the exact message displayed on screen after you were disconnected?
    Attached below.
    Messaged varied when in Lobby, but I don't have a screenshot of that!

    Is this issue happening only at weekends?
    We only race Sundays, so yes for us.

    Is there a specific time of the day when this problem is more common?
    Our league runs from 7pm - 9pm GMT, so during those times.

    Were all of the players in your race disconnected?
    The number that disconnected varies on each occasion, most we've had go is 6 in one session.

    Who is your ISP (internet service provider)?
    Mine is BT, but others who have hosted have been ISPs such as Talk Talk, Virgin & Sky.

    What connection type do you use between your PS4 and your modem/router? WiFi or Ethernet?
    Wired, but tried both & disconnected regardless.
    Majority of our group are wired too!

    What NAT type you have? (PS4 > Settings > Network > View Connection Status at the bottom)
    Unsure at this time, not near console to check!

    Click image for larger version. 

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    Last edited by evanzo7; 17-02-2016 at 16:00.
    "If in doubt , flat out" - Colin McRae 1968 -2007

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  10. #20
    Superkart Pilot
    Join Date
    Jun 2015
    Posts
    203
    Platform
    PS4
    Our Online-League-Races had to be cancelled on the last two sunday evenings.
    We had 4 Lobbys with around 35 - 42 members. (We make parallel Qualifyings - evaluate the driven times and afterwards we split the members in different Racing Groups regarding their Best times).
    From these 42 members at least 80% were disconnected permanently. "You werde disconnected from the Multiplayer session".

    Important information:
    - Was the game migrated to a new host?

    Yes, always when the first host was disconnected by the game.
    (Other members were disconnected before the host though)

    - How many players were in the session?

    (up to 42 Drivers in 4 simultan private Lobbys hosted by different people)

    - What was the exact message displayed on screen after you were disconnected?

    Yes. Mentioned it above.

    - Is this issue happening only at weekends?

    Nope. Happens in all peak-times.

    - Is there a specific time of the day when this problem is more common?

    In the peak-times. When globally many people are using the PSN.

    Additional information:
    - Were all of the players in your race disconnected?

    More or less. Our race was cancelled. Maybe one or two out of 42 drivers would have seen the checkered flag after 1,5 hours.


    - Who is your ISP (internet service provider)?

    Mine is O2 Germany. Other Lobbyhosters were at Deutsche Telekom, Vodafone and Unitymedia.

    - What connection type do you use between your PS4 and your modem/router? WiFi or Ethernet?

    Tried both. No difference.

    - What NAT type you have? (PS4 > Settings > Network > View Connection Status at the bottom)

    Tried NAT Type 2 and Type 1 (open). No difference at all.

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