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Thread: PCARS freezing during loading

  1. #1
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    PCARS freezing during loading

    Hi guys,

    Been enjoying PCARS since launch, but suddenly the game is not succesfully starting ;

    - Launches but immediately minimises to Taskbar icon only, but can't be accessed with ALT-TAB'ing or mouse selection
    - Launches but freezes on Slightly Mad / WMD logo screen
    - Launches, I select a game (currently Oulton Park with the McLaren GT3 on Quick Race), Oulton Park load screen appears, Tooltips continue cycling, load clock icon animates as normal - but fails to continue any further.
    - Eventually, a Windows notification will appears stating that PCARS has crashed
    - Steam shows the PCARS as still running, even though it has crashed

    My basic specs;

    Win 10 64 bit
    Sim Commander 4 (updated)*
    Thrustmaster T300 599 wheels + pedals (TM drivers up to date)
    Gigabyte GeForce 780 (latest NVIDIA drivers)
    PCARS obviously updated, through Steam

    *Launching through SimCommander OR through Steam has no obvious difference.


    Can somebody please advise me how I can re-install or at least RESET the config files, or indeed if there is a pattern to this non-loading?

    Many thanks,
    Chris

    UPDATE

    Since this, I deleted the "graphicsconfigdx11.xml" graphics config, Updated Windows, Updated PCARS, ran the Steam 'Verify Integrity of Game Cache' option (which spotted the missing Graphics Config file, and replaced it) and now the game is launching, but not displaying - I can actually hear the damn intro music running >_<

    Is this all since the VIVE and Oculus updates have been added???

    Help please!
    Last edited by aeioux; 15-05-2016 at 12:14. Reason: updated

  2. #2
    WMD Member Mahjik's Avatar
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    Are you getting any files in your "Documents\Project CARS\dbgSession" folder? If it's crashing, it should put some crash files in that folder.

    Do you have any type of head tracking software installed? Do you have the Nvidia 3D drivers installed (check your Nvidia Control Panel)?
    Intel i7-4790K @4.4GHz | 16gb ram | ZOTAC GeForce GTX 1080 | 5040x1050 | Windows 8.1 64-bit | Thrustmaster TX Servo Base | Thrustmaster TH8A Shifter
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  3. #3
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    Thanks for the reply Mahjik :

    - No head tracking software installed
    - Yes, LOTS of folders in the dbgsession (117 in total) with the most recent yesterday when I was repeatedly attempting to run PCARS.
    - Yes I believe I have 3D Settings on inside the NVIDIA control panel (originally specified to improve Game Stock Car Extremes visuals).

    I reset the GLOBAL 3D Settings to default, and PCARS worked!

    So I quit, attempted to run it through Sim Commander and although the game is 'running' (I can hear intro sound/music, and SC4 and Steam identifies it as running), the window did not automatically switch over, nor can I manually tab to it ((

    There was another debug log generated and this is a snippet of the app.log ;

    [17:10:10:988][0x00001ea4] [Info ] [BLogBase::Init] [Internal] Initialised Log
    [17:10:14:623][0x00001ea4] [Info ] [RaceAppCoreGame::LoadTextDatabases] Failed to load Entity Text Database!
    [17:10:14:624][0x00001ea4] [Info ] [RaceAppCoreGame::LoadTextDatabases]Failed to load Championships Database!
    [17:10:16:172][0x00001ea4] [Info ] [GameAudioManager::ChangeLanguage] Audio Language changed to English ()
    [17:10:18:572][0x00001ea4] [Warn ] [XMLHelper::Warning] Failed to parse data file 'upgrade\vehicleupgradecatalogue\kart_01.xml': Failed to open file.
    [17:10:18:572][0x00001ea4] [ERROR] [UpgradeCatalogue::Load] Failed to load from data file 'upgrade\vehicleupgradecatalogue\kart_01.xml'.
    [17:10:18:573][0x00001ea4] [Warn ] [XMLHelper::Warning] Failed to parse data file 'upgrade\vehicleupgradecatalogue\kart_02.xml': Failed to open file.

    Hope you can advise further, much appreciated

    Chris

  4. #4
    WMD Member Mahjik's Avatar
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    Unless you are using 3D, try disabling it in the Control Panel.
    Intel i7-4790K @4.4GHz | 16gb ram | ZOTAC GeForce GTX 1080 | 5040x1050 | Windows 8.1 64-bit | Thrustmaster TX Servo Base | Thrustmaster TH8A Shifter
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  5. #5
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    Hmmm, thanks Mahjik - I don't have Stereoscopic 3D enabled, and with the 'Manage 3D Settings' there were no changes before PCARS stopped loading succesfully.
    I've also reset-to-default all the options in 3D Settings anyway....

  6. #6
    Moderator Sankyo's Avatar
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    Quote Originally Posted by aeioux View Post
    Hmmm, thanks Mahjik - I don't have Stereoscopic 3D enabled, and with the 'Manage 3D Settings' there were no changes before PCARS stopped loading succesfully.
    I've also reset-to-default all the options in 3D Settings anyway....
    You could also remove the 3D part from the driver completely. I remember it giving issues during pCARS development evne when not using it.
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