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Thread: Game crash - Exception Access Violation

  1. #1
    Kart Driver
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    Game crash - Exception Access Violation

    Hi

    For some time ago. I start getting these "Exception Access Violation" errors when driving free practice and online.
    I have tested HW performance of graphic and RAM. All OK.
    I then reinstalled Windows 10, graphic driver, Steam and PCars. And nothing more
    Still getting the error.
    It appear at random spots. Navigating in menu, during load of game, during load of track, during driving free practice

    The message is always:
    Unhandled exception trapped. EXCEPTION_ACCESS_VIOLATION at 0x40dfa67b. Reading from Address 0x00000000. Thread 0x000022d8
    Build SMSARI.20161118.1246.BLDA000

    The Thread address changes from crash to crash, but the remaining are always the same. The above address is a crash during load of track.

    I have tried a lot of things regarding version of graphic driver, Logitech driver, disable Steam overlay, settings in game on very low, 32bit or 64bit versions etc, but nothing helps.
    I hope that the log files (a crash during load of track) and below HW configuration can give some hints to get the game running stable again.
    I dont know how to attach the log file - Please advice

    Appriciate any help to get this wonderfull game running again.

    PC spec:
    WHEEL: Logitech G25 Racing Wheel USB
    SSD: Samsung 840 EVO 250G
    OS: Windows 10 Pro 64-bit
    Processor: Intel(R) Core(TM) i5-4440 CPU 3.10GHz (4 CPUs), ~3.1GHz
    Memory: 8192MB RAM
    Available OS Memory: 8132MB RAM
    DirectX Version: DirectX 12
    GPU: NVIDIA GeForce GTX 750 Ti

  2. #2
    WMD Member Mad Al's Avatar
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    If you are still getting them after a complete clean install of windows, then the most likely issue is something slightly marginal in your hardware.. (especially if it appears to happen at completely random times)

    If you didn't do a complete wipe and install of everything so you started a clean profile, then it might be worth renaming the profile and seeing if that helps (it resets everything to how it was when you first fire up the game)

    <Steam install folder>\userdata\<Your Steam ID>\234630\local\project cars\profiles\default.sav

    just try renaming that file to default.old

    If that doesn't help a few logs my throw some light on things

    i7 4770K - ASUS Z87-A - 16Gig DDR3 (2x 8G Crucial Ballistix PC3-12800) - ZOTAC GTX1080Ti FE with EVGA Hybrid Cooler - iiiyama ProLite B2783QSU - Oculus Rift CV1 - Samsung 840 250G SSD , WD 320G Blue, WD 2T Black, OCZ 120G Vertex 2 SSD, LiteOn iHAS122 DVD-RW - Creative Audigy 4 - Creative 5.1 speaker system - Logitech G19 - MS HABU Gaming Mouse - Fanatec GT3 RS V2 + CSP V3 + SSH Shifter - Windows 10 Home (64 bit).

    Second machine used for additional testing. i7-4790T - Asus H97-Plus - 16G DDR3 PC-12800 - Gigabyte GTX1060 - iiyama Prolite E2607WS - Oculus Rift CV1 - W10 Pro (64 bit) - xbox360 pad or Logitech DFP (all at stock speeds)

    HTPC - For testing of Steam Big Picture Mode (Hopefully from Media Portal 2) - i5-4590S - ASUS H81M-C - 8G DDR3 PC-10666 - Gigabyte GTX1050Ti - Windows 10 Home (64 bit) - xbox360 pad

  3. #3
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    Quote Originally Posted by Mad Al View Post
    If you are still getting them after a complete clean install of windows, then the most likely issue is something slightly marginal in your hardware.. (especially if it appears to happen at completely random times)

    If you didn't do a complete wipe and install of everything so you started a clean profile, then it might be worth renaming the profile and seeing if that helps (it resets everything to how it was when you first fire up the game)

    <Steam install folder>\userdata\<Your Steam ID>\234630\local\project cars\profiles\default.sav

    just try renaming that file to default.old

    If that doesn't help a few logs my throw some light on things
    Thanks for swift reply!
    I did a complete wipe and install of everything.
    When now repeating making a new profile, the game did crash during the audible introduction of options...
    Can I submit some log files?

  4. #4
    WMD Member Mad Al's Avatar
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    Quote Originally Posted by sten308 View Post
    Thanks for swift reply!
    I did a complete wipe and install of everything.
    When now repeating making a new profile, the game did crash during the audible introduction of options...
    Can I submit some log files?
    Throw them onto dropbox, googledrive or onedrive and post a link here (you will have to be a little creative with the link, as until you have 5 posts, you can't add attachments here or post links)
    You just need to zip up some of the folders from "This PC\Documents\Project CARS\dbgSession"
    They are date and time stamped.. just make sure to include ones where you actually crashed out

    i7 4770K - ASUS Z87-A - 16Gig DDR3 (2x 8G Crucial Ballistix PC3-12800) - ZOTAC GTX1080Ti FE with EVGA Hybrid Cooler - iiiyama ProLite B2783QSU - Oculus Rift CV1 - Samsung 840 250G SSD , WD 320G Blue, WD 2T Black, OCZ 120G Vertex 2 SSD, LiteOn iHAS122 DVD-RW - Creative Audigy 4 - Creative 5.1 speaker system - Logitech G19 - MS HABU Gaming Mouse - Fanatec GT3 RS V2 + CSP V3 + SSH Shifter - Windows 10 Home (64 bit).

    Second machine used for additional testing. i7-4790T - Asus H97-Plus - 16G DDR3 PC-12800 - Gigabyte GTX1060 - iiyama Prolite E2607WS - Oculus Rift CV1 - W10 Pro (64 bit) - xbox360 pad or Logitech DFP (all at stock speeds)

    HTPC - For testing of Steam Big Picture Mode (Hopefully from Media Portal 2) - i5-4590S - ASUS H81M-C - 8G DDR3 PC-10666 - Gigabyte GTX1050Ti - Windows 10 Home (64 bit) - xbox360 pad
    The following user likes this Post: Roger Prynne


  5. #5
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    Okay

  6. #6
    Kart Driver
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    Log of a crash during load of track:
    https:BACKSLASHBACKSLASHdrive.google.com/file/d/0BxG3Mwxd42gYSHhZbFV1anVZUjA/view?usp=sharing

  7. #7
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    Log of a crash during load of track:
    https://drive.google.com/file/d/0BxG...ew?usp=sharing
    Last edited by sten308; 16-07-2017 at 22:25.

  8. #8
    Kart Driver
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    Log of crash during navigation in menues - before any load of track:
    https://drive.google.com/file/d/0BxG...ew?usp=sharing

  9. #9
    Kart Driver
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    Log of crash after 20sec of driving:
    https://drive.google.com/file/d/0BxG...ew?usp=sharing

    Crash=Graphic freeze, but audio continue and control of the car is still possible (can hear throttle/breaking)

  10. #10
    WMD Member Mad Al's Avatar
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    OK common bit seems to be the uxtheme problem.. see end of this post and see if that helps

    http://forum.projectcarsgame.com/sho...=1#post1055076

    i7 4770K - ASUS Z87-A - 16Gig DDR3 (2x 8G Crucial Ballistix PC3-12800) - ZOTAC GTX1080Ti FE with EVGA Hybrid Cooler - iiiyama ProLite B2783QSU - Oculus Rift CV1 - Samsung 840 250G SSD , WD 320G Blue, WD 2T Black, OCZ 120G Vertex 2 SSD, LiteOn iHAS122 DVD-RW - Creative Audigy 4 - Creative 5.1 speaker system - Logitech G19 - MS HABU Gaming Mouse - Fanatec GT3 RS V2 + CSP V3 + SSH Shifter - Windows 10 Home (64 bit).

    Second machine used for additional testing. i7-4790T - Asus H97-Plus - 16G DDR3 PC-12800 - Gigabyte GTX1060 - iiyama Prolite E2607WS - Oculus Rift CV1 - W10 Pro (64 bit) - xbox360 pad or Logitech DFP (all at stock speeds)

    HTPC - For testing of Steam Big Picture Mode (Hopefully from Media Portal 2) - i5-4590S - ASUS H81M-C - 8G DDR3 PC-10666 - Gigabyte GTX1050Ti - Windows 10 Home (64 bit) - xbox360 pad
    The following 2 users likes this Post: Mahjik, Roger Prynne


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