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Thread: Lots of Crashes

  1. #1
    Superkart Pilot clanky's Avatar
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    Lots of Crashes

    So I have had over a dozen crashes so far. They appear to happen randomly, whether it's online, offline, practice, quick play...doesn't matter. I get a bugsplat message and I have been typing in everything about the race and what happened up to when it crashed everytime, but I feel like I am one of the only ones getting this many frequent crashes now. Sometimes I can play for over and hour sometimes it crashes 5-10 minutes back to back. I have uninstalled the game and installed it on another drive to see if that would help, it didn't. I have the latest Nvidia driver and my specs are i5 4690k 16gb ram 1080ti using HTC Vive. I tried without using vive and I thought that was it, but nope had two more crashes on just monitor. Is there a way to open these files I am sending to dig through to see if I can narrow down the problem? I'll attach an image of one of the bug splats I got.

  2. #2
    Superkart Pilot clanky's Avatar
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    Click image for larger version. 

Name:	20170924_181759.jpg 
Views:	2 
Size:	241.0 KB 
ID:	240455

    Uh.. how to flip image lol.
    Last edited by clanky; 25-09-2017 at 00:36. Reason: Can't stand on head.

  3. #3
    WMD Member Morgan Henstridge's Avatar
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    Dont think there will be anything beneficial to you in the BugSplat files, they are meant for the developers.

    Check the Windows Event Viewer System and Application logs at the time of the crashes and this should give you an indication as to what is happening at or just before the crash.
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  4. #4
    Moderator Aldo Zampatti's Avatar
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    Keep submitting bugsplat, with explanation as possible. That goes directly to the guys who know how to solve it

    thanks!
    Systems tested with Project CARS 2:
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 4790K - nVidia GTX 1080ti - 16GB RAM (Desktop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 7700HQ - nVidia GTX 1050 - 16GB RAM (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 6700HQ - nvidia GTX 980m - 8GB RAM (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i5 4670K - 2x AMD 7970 - 16GB RAM (Desktop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 4700HQ - nVidia 970M - 16GB RAM - (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    The following user likes this Post: Sankyo


  5. #5
    Superkart Pilot clanky's Avatar
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    How do I check Windows Event Viewer System Application logs? Just had two more bug splats. sigh.

    Edit. Ok that looks pretty complicated. Any hint to what I should be looking for?

    From the crash error I see this.
    The following information was included with the event:

    projectcars2
    pCARS2AVX
    7795
    Last edited by clanky; 25-09-2017 at 02:18.

  6. #6
    Moderator Aldo Zampatti's Avatar
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    Quote Originally Posted by clanky View Post
    How do I check Windows Event Viewer System Application logs? Just had two more bug splats. sigh.

    Edit. Ok that looks pretty complicated. Any hint to what I should be looking for?

    "application crash" it should say in the title
    Systems tested with Project CARS 2:
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 4790K - nVidia GTX 1080ti - 16GB RAM (Desktop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 7700HQ - nVidia GTX 1050 - 16GB RAM (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 6700HQ - nvidia GTX 980m - 8GB RAM (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i5 4670K - 2x AMD 7970 - 16GB RAM (Desktop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 4700HQ - nVidia 970M - 16GB RAM - (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


  7. #7
    WMD Member Mahjik's Avatar
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    Quote Originally Posted by clanky View Post
    How do I check Windows Event Viewer System Application logs? Just had two more bug splats. sigh.

    Edit. Ok that looks pretty complicated. Any hint to what I should be looking for?
    Anything logged as an "error" at the time of the crash.
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  8. #8
    Superkart Pilot clanky's Avatar
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    This was one from yesterday I found though maybe more helpful?
    But I think it's different as I dont see a bug splat so maybe that one was just a one off?
    Log Name: Application
    Source: Application Hang
    Date: 9/23/2017 6:31:38 PM
    Event ID: 1002
    Task Category: (101)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: DESKTOP-OO32JS8
    Description:
    The program pCARS2AVX.exe version 1.1.2.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
    Process ID: 2a40
    Start Time: 01d334b9bd7788a4
    Termination Time: 5
    Application Path: E:\Program Files (x86)\Steam\steamapps\common\Project CARS 2\pCARS2AVX.exe
    Report Id: 0245f82b-b189-4a11-bb40-b47efc946a83
    Faulting package full name:
    Faulting package-relative application ID:

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-09-23T23:31:38.048797300Z" />
    <EventRecordID>526884</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-OO32JS8</Computer>
    <Security />
    </System>
    <EventData>
    <Data>pCARS2AVX.exe</Data>
    <Data>1.1.2.0</Data>
    <Data>2a40</Data>
    <Data>01d334b9bd7788a4</Data>
    <Data>5</Data>
    <Data>E:\Program Files (x86)\Steam\steamapps\common\Project CARS 2\pCARS2AVX.exe</Data>
    <Data>0245f82b-b189-4a11-bb40-b47efc946a83</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
    </EventData>
    </Event>
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  9. #9
    Moderator Aldo Zampatti's Avatar
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    yeah, basically the only thing that will help will be the submitted bugsplat.
    Systems tested with Project CARS 2:
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 4790K - nVidia GTX 1080ti - 16GB RAM (Desktop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 7700HQ - nVidia GTX 1050 - 16GB RAM (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 6700HQ - nvidia GTX 980m - 8GB RAM (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i5 4670K - 2x AMD 7970 - 16GB RAM (Desktop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 4700HQ - nVidia 970M - 16GB RAM - (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


  10. #10
    WMD Member Mahjik's Avatar
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    Quote Originally Posted by clanky View Post
    This was one from yesterday I found though maybe more helpful?
    But I think it's different as I dont see a bug splat so maybe that one was just a one off?
    Typically, you want to look for errors before the hang.. i.e. the hang is the result and we are looking for the cause (which should be shortly before the hang).
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