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Thread: [GAME STABILITY] Game freezing whole the computer BSOD

  1. #1
    Kart Driver
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    [GAME STABILITY] Game freezing whole the computer BSOD

    My pc freezes every time I play this game on varying places and I get BSOD, it happens totally randomly and usually approx within max 10mins of playtime.




    Any other games I have run without problems and CARS does that aswell apart of these total freezes.

    My rig:
    i7 4790 4.0ghz
    asus z-97 a motherboard
    MSI GTX 970 Gaming
    8gb 1600mhz memory (I have had a totally different set of memory sticks in and no difference in freezing)
    250gb SSD with Win 8.1 pro 64bit
    2TB HDD with the game installed on
    Xbox wired controller

    No previous probems with this setup.

    The following info I got extracted:

    ---------

    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00120ea3028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0x124_GenuineIntel

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    PROCESS_NAME: pCARS64.exe

    CURRENT_IRQL: f

    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

    STACK_TEXT:
    ffffd000`41149df8 fffff800`d8dd6213 : 00000000`00000124 00000000`00000000 ffffe001`20ea3028 00000000`be000000 : nt!KeBugCheckEx
    ffffd000`41149e00 fffff800`d87d0f2d : 00000000`00000001 ffffe001`1f4ae1a0 ffffe001`1f4ae1a0 ffffe001`20ea3028 : hal!HalBugCheckSystem+0xcf
    ffffd000`41149e40 fffff800`d8dd66a0 : 00000000`00000728 00000000`00000001 ffffd000`4114a230 00000000`00000000 : nt!WheaReportHwError+0x22d
    ffffd000`41149ea0 fffff800`d8dd6a0d : ffffe001`00000010 ffffe001`1f4ae1a0 ffffd000`4114a048 ffffe001`1f4ae1a0 : hal!HalpMcaReportError+0x50
    ffffd000`41149ff0 fffff800`d8dd68f8 : ffffe001`1f4adbf0 00000000`00000001 00000000`00000001 00000000`00000000 : hal!HalpMceHandlerCore+0xe1
    ffffd000`4114a040 fffff800`d8dd6b42 : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe4
    ffffd000`4114a080 fffff800`d8dd6ccf : ffffe001`1f4adbf0 ffffd000`4114a2b0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
    ffffd000`4114a0b0 fffff800`d87667bb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    ffffd000`4114a0e0 fffff800`d8766571 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    ffffd000`4114a220 fffff801`5324cd64 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
    ffffd000`21198880 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::ReclaimOneAllocation+0x154


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: GenuineIntel

    IMAGE_NAME: GenuineIntel

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    IMAGE_VERSION:

    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE

    BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_mae

    FAILURE_ID_HASH: {7c95de0c-286c-8226-45c2-422b4de101d6}

    Hope someone can help cause I have never played a car game this perfect!! If I get this running then Logitech will be a few hundred euros richer with me getting the G27.

  2. #2
    Umer Ahmad
    Guest
    All CPU, GPU etc. at factory clock speeds?

  3. #3
    Kart Driver
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    Quote Originally Posted by Umer Ahmad View Post
    All CPU, GPU etc. at factory clock speeds?
    Yes, no overclocking or tweaking done whatsoever.

  4. #4
    WMD Member GT500's Avatar
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    It seems your PC is being stressed well by pcars and you have a driver fault causing BSOD. Not necessarily pcars fault.
    If you google the error FAILURE_ID_HASH: {7c95de0c-286c-8226-45c2-422b4de101d6}
    Bad drivers. I am not a tech guy hope someone can show you the way

    Need your system specs...
    Have you recently updated your system drivers?
    MSI Z97 Mpower/i7 4790k/16Gb G.Skill 2400/Vertex 460 SSD/Zotac 980 Amp!/Thrustmaster T500 RS/Acer 4K2K
    3840x2160@60fps Ultra No AA No Bloom High Reflections High Shadows

  5. #5
    Moderator Aldo Zampatti's Avatar
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    Please look at the stickies post!

    And be sure to CLOSE EVERYTHING on the background while troubleshootign, whatever software you have, Frame Rate display, OSD software, video recording. Etc.
    Systems tested with Project CARS 2:
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 4790K - nVidia GTX 1080ti - 16GB RAM (Desktop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 7700HQ - nVidia GTX 1050 - 16GB RAM (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 6700HQ - nvidia GTX 980m - 8GB RAM (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i5 4670K - 2x AMD 7970 - 16GB RAM (Desktop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Core i7 4700HQ - nVidia 970M - 16GB RAM - (Laptop)
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


  6. #6
    WMD Member Sampo's Avatar
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    Do you have geforce experience or nvidia shield installed with your gfx drivers?
    CPU AMD Ryzen 9 5900X | Motherboard ASUS ROG Strix X570-E Gaming | RAM 32GB DDR4 3600MHz | GPU nVidia RTX2070 Super 8GB (471.11) | Audio SupremeFX S1220A on MB | Screen ASUS PG329Q | OS Windows 10 Pro 64-bit | Wheel Logitech G27
    In-game settings: 2560x1440 / 2560x1080 | Texture Resolution HIGH | AF 16x | VSync ON (120Hz) | AA None | Reflections HIGH | Envmap HIGH | Vehicle HIGH | World HIGH | Shadows HIGH | Motion Blur NO | Render Frames Ahead 1 | Particles HIGH/HIGH/HIGH

    PC2Info, a PC program that shows most stats the game provides over UDP
    "Dunning–Kruger effect is strong in simracing."

  7. #7
    Kart Driver
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    Quote Originally Posted by GT500 View Post
    It seems your PC is being stressed well by pcars and you have a driver fault causing BSOD. Not necessarily pcars fault.
    If you google the error FAILURE_ID_HASH: {7c95de0c-286c-8226-45c2-422b4de101d6}
    Bad drivers. I am not a tech guy hope someone can show you the way

    Need your system specs...
    Have you recently updated your system drivers?
    Which specs do you need?

    I agree with the high temp, after rebooting and checking in bios screen it's coming down from 60celcius. I'm currently running on stock cpu cooler but was going to set up a decent upgrade cooler from my previous pc but didn't go very far as I lack a few correct screws for the fitting so I'll have a chance to research that option latest tomorrow after a visit to local hardware retailer.

    The GPU drivers are up to date and other drivers for Windows are on regular windows update schedule so I haven't lately been keeping eye on those. Will have to do a checkup on that aswell once I get the whole pc up and running again.

    Last it would seem that you are correct in that pcars is not the cause of the fault itself as it now happened in GTA 5 and Far Cry 3 aswell.
    Last edited by Stefamon; 08-05-2015 at 22:01.

  8. #8
    Kart Driver
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    Quote Originally Posted by Aldo Zampatti View Post
    Please look at the stickies post!

    And be sure to CLOSE EVERYTHING on the background while troubleshootign, whatever software you have, Frame Rate display, OSD software, video recording. Etc.
    Which stickies post are you referring to? I tried to browse them but didn't find any direct solution.

    The only extra software that has been on but not every time is a browser window and Norton virus software.

  9. #9
    Kart Driver
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    Quote Originally Posted by Sampo Jarvinen View Post
    Do you have geforce experience or nvidia shield installed with your gfx drivers?
    Yes, I have the latest on geforce experience.

  10. #10
    WMD Member GT500's Avatar
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    Chipset,LAN/network wireless, soundcard or onboard sound drivers should be obtained from your motherboard manufacturers website.
    They don't update these forever once they find stable packages they cease releasing new ones. Unlike gfx card drivers which are regularly updated.
    Its worth a shot.
    What CPU have got? If its fairly modern they are designed to work much higher than 60oc
    Last edited by GT500; 08-05-2015 at 22:12.
    MSI Z97 Mpower/i7 4790k/16Gb G.Skill 2400/Vertex 460 SSD/Zotac 980 Amp!/Thrustmaster T500 RS/Acer 4K2K
    3840x2160@60fps Ultra No AA No Bloom High Reflections High Shadows

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